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Voicenter Contact Center

By Voicenter ltd

The most features-rich cloud contact center Salesforce solution

No Ratings
Starting at $5   USD/user/month
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Industries
Horizontal Product
Business Need
Customer Service
Agent Productivity
Telephony
Requires
Sales Cloud
Service Cloud

Voicenter connects your phone with your Salesforce CRM. Enhance your organization's performance using our features including CTI, click-to-dial, pop-up, call logs and more!

  • Voicenter Contact Center Demo

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited
Developer
Additional Requirements
Voicenter telephony service subscription and additional API package on your Salesforce environment might be required.

App Details

Version
Voicenter Contact Center/Spring 2026 2.3.0
Listed On
11/17/2023
Latest Release
05/19/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 13
Custom Tabs: 1
Custom Apps: 1
Lightning Components
Global: 45
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
10/06/2023

Additional Details

Voicenter is a leading cloud-based & cloud-native call center service provider with flexible integrations and CTI tools to meet any business requirement, automating business processes, reducing operational costs, and improving user & customer experience. Organizations of any size optimize and upgrade their business activities using Voicenter's call center services. The communication tools are just part of dozens of other useful business tools such as: - WFO - Workforce optimization - monitoring the agent's performance and metrics. All the most advanced cloud telephony solutions in the world under one roof. Solutions for a variety of segments, sectors and operations: end users, managers, sales, support, IT and networking, finance, human resources, professional teams & more. The Voicenter-Salesforce integration improves your customer experience by unifying the Voicenter platform and data with your Salesforce environment.

Need help?

Voicenter ltd

Ramt Gan, Israel

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