Cuneiform for Salesforce Pro: AI Readiness, Data Reliability, Data 360 Success

Ideal for AI Readiness

If you want to learn how data quality and reliability are important the hard way, try implementing a complex multi cloud AI project for a big B2C client last minute with complex RAG requirements and an unclear forecast for inference cost. In this project, Agentforce and other possible AI bots will be responding to clients directly and it's absolutely essential to have good data quality that AI will be grounded on. It's almost priceless if you can cross off data quality issues when you're doing anything with AI. I usually use FieldTrip or Salesforce Inspector for simple data work as a consultant since forever but both Agentforce and Data Cloud is evolving in each release. I needed a modern tool that will cover not only Salesforce core but also Data Cloud if needed in the future and Cuneiform has helped me to find duplicates, low quality fields and metadata issues that we weren't even aware of. Plus they have great documentation and customer support that I can reach out when needed, much recommended.

Essential for any implementation

My client had many data challenges before a data cloud implementation: efficiency of sales processes, data quality, and business value of CRM data. We found enough from one scan of the org to inform two years worth of roadmap. And it saved much implementation time up front before designing a cross-cloud solution. We especially understood the reliability of the contact points and other essential data before creating ID resolution rules. The data challenges unearthed by Cuneiform helped us create a better data model and ID resolution ruleset.

Fabulous tool to keep your org clean

We've been piloting the use of Cuneiform on maybe one of the original Sales Cloud orgs and we're so excited with the results. We love how easy it is to get insights into our metadata usage at a level of detail that is relevant to the business with performance that doesn't stress our IT partners. We love that we can get profiling into the hands of our business stewards so they can truly interrogate the performance of their business processes, beyond traditional data quality results. We also love that it's right in Salesforce where our business is already working and our data already lives, greatly simplifying enablement. We've been able to find deprecation candidates on our most stressed objects faster than ever and we're only scratching the surface on our adoption so far. We're excited to continue to explore more ways to drive value with Cuneiform. On top of that, the team is just a dream to work with. We've gotten very thorough enablement, excellent support when we've run into challenges (even when on our side!), and they've been receptive to our ideas as well. Highly recommend!

Review of Cuneiform: Simplifying Data Profiling and Cleaning

As a Salesforce Admin tasked with managing and analyzing a large database, finding the right tools to streamline the process is crucial. Cuneiform has proven to be a game-changer in our workflow, providing a tool for data profiling and analysis that is then used to clean the data. Cuneiform excels in its ability to quickly and accurately profile our data. Cuneiform's profiling features have provided invaluable insights into the structure, quality, and integrity of our data. The tool effortlessly identifies data types, outliers, missing values, and inconsistencies, allowing us to gain a comprehensive understanding of our datasets in a fraction of the time it would take manually. Another aspect we appreciate about Cuneiform is its intuitive interface. Despite its powerful capabilities, the tool is designed with user experience in mind. With the use of Profiling Definitions and Profiling Summaries, interpreting the results is a straightforward process. In conclusion, Cuneiform has proven to be an indispensable asset in our data management toolkit. It has significantly simplified the tasks of data profiling and cleaning, allowing us to focus more on analysis and less on data preparation. Its intuitive interface, powerful features, and seamless integration make it a standout choice for any team dealing with complex datasets. We highly recommend Cuneiform to anyone looking to enhance their data workflow efficiency and reliability.

Great product and even greater team to work with

Cuneiform is a great product and in my view far superior to its immediate previous competitors. It's native and continually improving. Even more valuable in my opinion is the quality of the Cuneiform team themselves and their desire to collaborate to ensure best value out of their solution. Responses are prompt and very well informed. Mehmet, Abraham and team have an extremely deep background in data and related metadata health and it shows.

Cuneiform fundamentally changed the way I look at our data.

Cuneiform has been instrumental in helping us understand our data in several ways. We are over our custom field limits on two objects; field utilization was why we implemented Cuneiform. First it gives a higher level of detail than other products, but also metadata dependencies, which gives the whole picture of field usage. We’ve been able to see which fields are unpopulated, but also which have a high default value rate. Both reports gave us the starting point for our archival analysis. The reports also help with adoption reporting by tracking field usage after a field was created to see if end users are utilizing the field as expected. The metadata reports also visualized for us how inconsistent our documentation is for new fields. This will help to change business processes and make our admins’ work easier when understanding why a field was created. We are also working to analyze a pair of custom objects for transition to a new solution. We will be working with our SI to do the new implementation, but by using Cuneiform to understand what fields are being utilized on the existing objects and by which teams, we will save money during the implementation by doing the analysis ourselves. This is crucial as a nonprofit and an unanticipated ROI for the platform. We have worked closely with the Peer Nova team to implement Cuneiform. While all resources were at our disposal to get started without support, especially because their documentation is robust, working directly with their engineers gave us detailed reports and dashboards making data governance less overwhelming. This platform changed the way I think about our data, not just from a business perspective, but also as a Salesforce Administrator utilizing all tools at my disposal to make informed decisions about data governance and data integrity. I will recommend this product to all administrators because I truly believe it will change the way you see your data as well.

An extremely fast and powerful must-have tool

I have recently had the opportunity to use this data profiling tool, and I must say, it exceeded my expectations. This tool provides an efficient audit solution for both data governance admins and managers, that will prove to be an invaluable resource for monitoring critical business objects and fields within Salesforce. First and foremost, the speed of this tool is impressive. It scans through large datasets with lightning-fast precision and this efficiency makes keeping a close eye on data integrity a much easier process. The profiling capabilities are top-notch. The tool provides comprehensive insights into the data, which allowed me to identify inconsistencies, anomalies, and potential data quality issues. It goes beyond mere surface-level analysis, diving deep into the intricacies of the data to provide a holistic view of its quality. One of the standout features of this tool is its user-friendly interface. It doesn't require extensive technical knowledge to operate, making it accessible for users of all skill levels. The application's data is readily reportable so Salesforce standard reporting and dashboards can quickly be created if further analysis is required. In conclusion, this fast and powerful data profiling tool is a game-changer for data governance. It streamlines the auditing process, offers deep insights into data quality, and enhances the overall data management experience. Its speed, user-friendly interface, and robust audit features make it a must-have tool for any organisation that relies on Salesforce for its critical business operations.

A simpler way to visualize data quality

As a not-very-technical person, I always assumed that data quality assessment needed to be left to folks that had a deeper technical and data analytics background than myself. I was skeptical when introduced to Cuneiform, but have been blown away by how simple it has been to run data profiling scenarios. The ability to quickly and clearly see what fields are being used (or not) and which are not being used properly (spoiler alert: quite a few), allows us to think clearly about why that might be the case. As a Business Architect focused on enabling Revenue Teams, I have found this to be a powerful tool to drive effective conversations between our Data Analytics, CRM Admin, and Sales Teams.

A great tool for nonprofits!

Ensuring we have the right data quality for effective fund raising and donor engagement is critical for our non-profit. Having easy to use, low cost and ideally free solutions to conduct data assessments and know where to take effective action is also essential for non-profits, since we don't have large teams or access to technical experts. Fortunately, Cuneiform for CRM is a viable solution, allowing us to work within our org, using familiar interface, and what's more helping us data quality observations to tangible next steps focused on fundraising outcomes. We were able to identify what was working as we expected and what was questionable in less than one day of assessment and analysis. The product and associated documentation is easy to use, taking only 30 minutes to configure. While we started with one use case, we will continue to use this application to assess then maintain our data quality in a number of different areas from donations to memberships.

A unique value proposition

We all know the importance of data quality for good decision-making, especially in this age of AI (where garbage in = garbage out). There are many tools and techniques to help you clean your data, and separately, other tools that can provide AI-driven insights once your data is clean. Cuneiform for CRM is a unique tool in that, from day one, you gain valuable insights from ALL your data (the good, the bad, and the ugly). Using these insights, you can: (1) Address the root causes of your data issues (MUCH better than repetitive data cleansing) (2) Identify what’s working well, and take steps to make that the norm throughout your company, and (3) Improve your effectiveness and bottom line as a result. I’ve just begun using Cuneiform for CRM but I’m excited by the possibilities and looking forward to continued collaboration with the excellent team at PeerNova.