Chatdesk Trends | Automatic Customer Insights - Email, Chat, Social, and Reviews

Cobbling together fragmented feedback from email, chat, social, surveys, reviews and more is a time-intensive and imperfect process. With Chatdesk, all your feedback will be automatically aggregated into one place, making it easy to spot trends and find new opportunities for growth. Chatdesk helps companies such as Unilever, OLAPLEX, Air Transat, and Mars Inc to maximize the ROI of their customer interactions. Potential Impact: • 1,000+ hours saved per year from previous manual tagging & reporting • 10%+ increase in conversion from website changes • 15% reduction in customer messages from identified self-service opportunities