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Yellow AI - Conversational Automation

Generative AI-powered conversational automation platform for enterprises

Overview

See How Yellow AI - Conversational Automation Works

  • ✅ 24/7 omnichannel support: Effortlessly connect your customers with AI bots capable of human-like conversations on 35+ text and voice channels in 135+ languages leading to reduced operational costs and increased customer satisfaction.

  • ✅ AI-enabled support agents: Seamlessly transfer conversations from AI bots to human agents for complex queries with historical context carried forward. Human agents are further equipped with AI tools like summarizer, reply suggestions, etc.

  • ✅ Personalized customer engagement: Connect Salesforce with Yellow.ai platform in a few clicks to enable personalized experiences based on customer insights to boost marketing and sales conversions.

Integrate Yellow.ai and Salesforce in a few, simple clicks to enable personalized experiences, automate conversations across channels, and increase agent productivity with our Generative AI-powered automation platform to improve customer satisfaction, sales, and operational efficiency. Yellow.ai is an ISO, HIPAA, SOC 2 and GDPR certified platform – the platform ensures privacy, security and compliance across enterprises. 1. Human-like voice and text conversations: Leverage our multi-LLM AI engine to deliver empathetic and context aware conversations across channels 2. Advanced Analytics: Enhance customer and employee satisfaction through real-time bot insights, enabling data-driven decision making and improved business outcomes. 3. Generative AI-powered support agents: Empower agents to provide contextual and effective resolutions with advanced AI-powered tools 4. Boost customer engagement: Run highly targeted marketing campaigns based on user insights to drive sales conversions

Categories

Business Needs
Customer Service
Integration
Industries
Horizontal Product
Financial Services
Retail
Personas
Consultant
Executive
Sales Representative / Manager
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package