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Yellow AI - Conversational Automation

Generative AI-powered conversational automation platform for enterprises

No Ratings
$58,000   USD/60,000 Conversations and 10 live agents/year
Industries
Horizontal Product
Financial Services
Retail
Business Need
Customer Service
Integration
Requires
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud

Yellow.ai elevates customer experiences with cutting-edge Generative AI solutions to streamline support operations and increase revenue with powerful chatbots and voicebots. With AI bots available in 135+ languages and 35+ channels.

  • Yellow.ai demo with Salesforce CRM Integration

Highlights

✅ 24/7 omnichannel support: Effortlessly connect your customers with AI bots capable of human-like conversations on 35+ text and voice channels in 135+ languages leading to reduced operational costs and increased customer satisfaction.

✅ AI-enabled support agents: Seamlessly transfer conversations from AI bots to human agents for complex queries with historical context carried forward. Human agents are further equipped with AI tools like summarizer, reply suggestions, etc.

✅ Personalized customer engagement: Connect Salesforce with Yellow.ai platform in a few clicks to enable personalized experiences based on customer insights to boost marketing and sales conversions.

Provider Details

Bitonic Technology Labs Inc
3rd Floor, 400 Concar Dr, San Mateo, CA 94402

Yellow.ai is a global leader in Conversational AI, delivering autonomous, human-like experiences for customers and employees to accelerate enterprise growth. We believe that memorable conversations are at the heart of every meaningful brand engagement. Over 1100 enterprises. DAP’s proprietary multi-LLM AI engine, DynamicNLP™, empowers us to handle 2Bn conversations every quarter across 35+ channels in 135+ languages.

Pricing Details

1. Premium Pricing: 300k conversations and 360k Voice minutes upto 10 live agents. 2. Enterprise Pricing: 480k conversations and 600k Voice minutes upto 20 live agents. Additional 18k USD per annum for Gen AI capabilities.

Professional - Digital

$58,000 USD/60,000 Conversations and 10 live agents/year

Professional - Voice

$58,000 USD/120,000 Voice Minutes and 5 live agents/year

Premium

$185,000 USD/Refer to additional Pricing Details/year

Enterprise

$285,000 USD/Refer to additional Pricing Details/year