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Yellow AI - Conversational Automation

Generative AI-powered conversational automation platform for enterprises

No Ratings
$58,000   USD/60,000 Conversations and 10 live agents/year
Industries
Horizontal Product
Financial Services
Retail
Business Need
Customer Service
Integration
Requires
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud

Yellow.ai elevates customer experiences with cutting-edge Generative AI solutions to streamline support operations and increase revenue with powerful chatbots and voicebots. With AI bots available in 135+ languages and 35+ channels.

  • Yellow.ai demo with Salesforce CRM Integration

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Essentials

App Details

Version
Yellow.ai Generic package/Yellow.ai Salesforce 2022 1.2.0
Listed On
08/22/2023
Latest Release
08/22/2023
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.2.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
07/13/2023

Additional Details

Integrate Yellow.ai and Salesforce in a few, simple clicks to enable personalized experiences, automate conversations across channels, and increase agent productivity with our Generative AI-powered automation platform to improve customer satisfaction, sales, and operational efficiency. Yellow.ai is an ISO, HIPAA, SOC 2 and GDPR certified platform – the platform ensures privacy, security and compliance across enterprises. 1. Human-like voice and text conversations: Leverage our multi-LLM AI engine to deliver empathetic and context aware conversations across channels 2. Advanced Analytics: Enhance customer and employee satisfaction through real-time bot insights, enabling data-driven decision making and improved business outcomes. 3. Generative AI-powered support agents: Empower agents to provide contextual and effective resolutions with advanced AI-powered tools 4. Boost customer engagement: Run highly targeted marketing campaigns based on user insights to drive sales conversions

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3rd Floor, 400 Concar Dr, San Mateo, CA 94402

Technical, Product & Sales related support

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