Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Sentinel Pulse | Account level product engagement data for Salesforce

Maximize Customer Lifetime Value with Product Engagement Insights

No Ratings
Business Need
Analytics
Sales Intelligence
Dashboards & Reports
Requires
Sales Cloud

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials
Additional Requirements
Sentinel Pulse requires that you have a valid subscription for the Sentinel Platform - https://cpl.thalesgroup.com/software-monetization

App Details

Version
Sentinel Pulse/Sentinel Pulse 2.1.0
Listed On
07/25/2023
Latest Release
03/31/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 3
Custom Tabs: 3
Custom Apps: 1
Lightning Components
Global: 5
App Builder: 0
Community Builder: 0
Languages
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Portuguese
Simplified Chinese
Spanish
Swedish

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
05/23/2023

Additional Details

Make data driven decisions that increases expansion revenue, using product engagement insights from products sold, provisioned, deployed, and in use directly inside Salesforce without manual reports. Sentinel Pulse enables sales teams to accelerate expansion revenue through upsells, increasing renewal values, and proactively preventing churn to drive revenue growth at every stage of the customer lifecycle. ACCOUNT LEVEL TRACKING Proactively track activation trends at the account level aggregated over time to uncover high value up-sell, cross-sell opportunities and reduce churn risk. PROACTIVE ALERTS Know the pulse of your accounts and prevent renewal surprises with product engagement alerts. Set Salesforce notifications to flag low engagement thresholds and act fast to retain customers and protect revenue before disruptions occur. ENHANCE FORECAST CONFIDENCE Increase forecast confidence and earn stakeholder trust by adding customer product engagement insights to strengthen your forecast reports and justifications.

Need help?

Thales DIS CPL USA Inc