Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Sentinel Pulse | Account level product engagement data for Salesforce
Maximize Customer Lifetime Value with Product Engagement Insights
- Business Need
- AnalyticsSales IntelligenceDashboards & Reports
- Requires
- Sales Cloud
Sentinel Pulse delivers product engagement insights directly in Salesforce from products sold, provisioned, and deployed, enabling sales teams to act on high-intent revenue opportunities without relying on manual reports from disparate systems.


Watch Video
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedDeveloperEssentials
App Details
- Version
- Sentinel Pulse/Sentinel Pulse 2.1.0
- Listed On
- 07/25/2023
- Latest Release
- 03/31/2026
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyPerson AccountsManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 3Custom Tabs: 3Custom Apps: 1
- Lightning Components
- Global: 5App Builder: 0Community Builder: 0
- Languages
- DutchEnglishFinnishFrenchGermanDanishItalianJapanesePortugueseSimplified ChineseSpanishSwedish
Security
Additional Details
Make data driven decisions that increases expansion revenue, using product engagement insights from products sold, provisioned, deployed, and in use directly inside Salesforce without manual reports. Sentinel Pulse enables sales teams to accelerate expansion revenue through upsells, increasing renewal values, and proactively preventing churn to drive revenue growth at every stage of the customer lifecycle. ACCOUNT LEVEL TRACKING Proactively track activation trends at the account level aggregated over time to uncover high value up-sell, cross-sell opportunities and reduce churn risk. PROACTIVE ALERTS Know the pulse of your accounts and prevent renewal surprises with product engagement alerts. Set Salesforce notifications to flag low engagement thresholds and act fast to retain customers and protect revenue before disruptions occur. ENHANCE FORECAST CONFIDENCE Increase forecast confidence and earn stakeholder trust by adding customer product engagement insights to strengthen your forecast reports and justifications.