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Sentinel Pulse | Account level product engagement data for Salesforce

Maximize Customer Lifetime Value with Product Engagement Insights

Overview

Sentinel Pulse delivers product engagement insights directly in Salesforce from products sold, provisioned, and deployed, enabling sales teams to act on high-intent revenue opportunities without relying on manual reports from disparate systems.

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See How Sentinel Pulse | Account level product engagement data for Salesforce Works

  • RELEVANT DATA, WHERE YOUR SALESPEOPLE WANT IT Our Lightning-ready integration works with Sales Cloud and eliminates manual reporting by visualizing product engagement data at the account level. Keep the pulse on how your customers use your product.

  • ACCELERATE UP-SELL & CROSS-SELL OPPORTUNITIES Use account-level product engagement data: entitlement consumption, and activation trends to identify how engaged customers are with purchased products to drive up-sell and cross-sell.

  • MINIMIZE CHURN Enhance customer retention by acting on low or declining product engagement early. Initiate customer retention strategies with proactive notifications and engage accounts with lower-than-expected activation rates for purchased products.

Make data driven decisions that increases expansion revenue, using product engagement insights from products sold, provisioned, deployed, and in use directly inside Salesforce without manual reports. Sentinel Pulse enables sales teams to accelerate expansion revenue through upsells, increasing renewal values, and proactively preventing churn to drive revenue growth at every stage of the customer lifecycle. ACCOUNT LEVEL TRACKING Proactively track activation trends at the account level aggregated over time to uncover high value up-sell, cross-sell opportunities and reduce churn risk. PROACTIVE ALERTS Know the pulse of your accounts and prevent renewal surprises with product engagement alerts. Set Salesforce notifications to flag low engagement thresholds and act fast to retain customers and protect revenue before disruptions occur. ENHANCE FORECAST CONFIDENCE Increase forecast confidence and earn stakeholder trust by adding customer product engagement insights to strengthen your forecast reports and justifications.

Categories

Business Needs
Analytics
Sales Intelligence
Dashboards & Reports
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Managed Package

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