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Sinch Omnichannel Connector

By Sinch

Engage with users using their preferred messaging channels

Paid Add-On Required  

Payment required for external services or products

Industries
Financial Services
Retail
Travel, Transportation, & Hospitality
Business Need
Sales
Marketing
Marketing Automation
Requires
Marketing Cloud Engagement
Compatible With
Marketing Cloud Engagement

The Sinch Omnichannel Connector allows Salesforce Marketing Cloud clients to engage with their customers/end users using preferred messaging channels, including SMS, MMS, RCS, WhatsApp, Viber, KakaoTalk, Instagram, Messenger, Telegram, LINE, and more.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Marketing Cloud Engagement
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Marketing Cloud Engagement
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials

App Details

Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Lightning Ready
Languages
English
This solution is API only and doesn't have an interface

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
10/27/2023

Additional Details

The Sinch Omnichannel Connector app allows you to engage with customers over preferred messaging channels like SMS, MMS, RCS, WhatsApp, Viber, KakaoTalk, Line, Facebook Messenger, Instagram, Telegram, WeChat and more.

Need help?

Sinch

Stockholm, Sweden

Learn more about the Omnichannel Connector on our Sinch Community site: https://community.sinch.com

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