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ExperienceLab for Salesforce Marketing Cloud

Organize, brainstorm, plan, and document customer journeys and campaigns

Overview

  • Create outstanding customer experiences that matters - align your brand objectives with your customers' expectations in one place.

  • Streamline your marketing automation and ad hoc campaigns - gain a holistic view of all your marketing efforts across every channel.

  • Keep track of your marketing activity from ideation to execution - document every aspect of your daily work and track progress in real time.

  • Boost your creativity and innovation with our AI Assistant for marketers - brainstorm new strategies and improve existing ones while staying consistent with your brand identity and current customer experience.

ExperienceLab is a new platform that empowers marketers to efficiently organize, brainstorm, plan, and document exceptional and consistent customer journeys and campaigns with ease and speed. Integrated natively with Journey Builder, ExperienceLab streamlines marketing automation and ad hoc campaigns, providing a holistic view of all marketing efforts across every channel. From ideation to execution, track your marketing activity in real-time and boost creativity with our AI Assistant for marketers. Align your brand objectives with customer expectations and transform your marketing strategy with ExperienceLab.

Categories

Business Needs
Marketing
Collaboration
Campaign Management
Personas
Business Operations Manager
Consultant
Marketer
Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Lightning Ready