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ExperienceLab for Salesforce Marketing Cloud

Organize, brainstorm, plan, and document customer journeys and campaigns

No Ratings
Starting at €1,400   EUR/company/month

Discounts available for nonprofits

Business Need
Marketing
Collaboration
Campaign Management
Requires
Marketing Cloud Engagement
Compatible With
Marketing Cloud Engagement

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Marketing Cloud Engagement
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Marketing Cloud Engagement
Salesforce Editions
Professional
Enterprise
Unlimited
Developer

App Details

Supported Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Lightning Ready
Languages
English
This solution is API only and doesn't have an interface

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/06/2023

Additional Details

ExperienceLab is a new platform that empowers marketers to efficiently organize, brainstorm, plan, and document exceptional and consistent customer journeys and campaigns with ease and speed. Integrated natively with Journey Builder, ExperienceLab streamlines marketing automation and ad hoc campaigns, providing a holistic view of all marketing efforts across every channel. From ideation to execution, track your marketing activity in real-time and boost creativity with our AI Assistant for marketers. Align your brand objectives with customer expectations and transform your marketing strategy with ExperienceLab.

Need help?

21Factory

Paris, France

We provide dedicated support to our customers and committed to help you with any issues you may encounter. Our support team is available to answer any questions within 1 business day and you can reach us via an online form for any support needs.