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ExperienceLab for Salesforce Marketing Cloud
Organize, brainstorm, plan, and document customer journeys and campaigns
- Business Need
- MarketingCollaborationCampaign Management
- Requires
- Marketing Cloud Engagement
- Compatible With
- Marketing Cloud Engagement
ExperienceLab is a new platform that empowers marketers to efficiently organize, brainstorm, plan, and document exceptional and consistent customer journeys and campaigns with ease and speed. Natively integrated with Journey Builder. Supercharged with AI.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Marketing Cloud Engagement
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Marketing Cloud Engagement
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedDeveloper
App Details
- Supported FeaturesLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.
- Lightning Ready
- Languages
- English
- This solution is API only and doesn't have an interface
Security
Additional Details
ExperienceLab is a new platform that empowers marketers to efficiently organize, brainstorm, plan, and document exceptional and consistent customer journeys and campaigns with ease and speed. Integrated natively with Journey Builder, ExperienceLab streamlines marketing automation and ad hoc campaigns, providing a holistic view of all marketing efforts across every channel. From ideation to execution, track your marketing activity in real-time and boost creativity with our AI Assistant for marketers. Align your brand objectives with customer expectations and transform your marketing strategy with ExperienceLab.
Need help?
21Factory
Paris, France
We provide dedicated support to our customers and committed to help you with any issues you may encounter. Our support team is available to answer any questions within 1 business day and you can reach us via an online form for any support needs.