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AWS Partner CRM Connector

Scale your co-sell and sell processes with AWS

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Business Need
Sales
Analytics
Commerce
Requires
Sales Cloud

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Lifelong learners who have earned the Ranger rank or higher on Trailhead
4
Lifetime average
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Nick Caines
Double Star Ranger

Great connector platform

This is one of the best plugin connectors I have set up. A lot of effort has been made to simplify the process. Some experience in creating named credentials, etc., will help, but it is not necessary as the support from the AWS team is superb. To highlight the ease of use, it even creates a custom object for opps and leads you can choose to use, which auto-maps all fields. This is very clever and not something I have seen before for this type of integration. If you get the chance to attend an in-person setup session, I highly recommend it, as the support you will receive is second to none. However, even without that, you will be guided every step of the way.

Things to improve but on their way to do better

Be aware that this connector requires a high effort to make it work and it's not that out-of-the-box. To this day some of the data needs to be manipulated so I recommend you to have experience with Flows and SalesForce in general. Nevertheless the AWS Partner Integrations team was so attentive and made themselves available to help us overcome the obstacles.