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Relay Network

By Relay Network

Launch Relay Network Experiences from Salesforce!

No Ratings
$24,000   USD/company/year
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Industries
Energy
Financial Services
Healthcare & Life Sciences
Business Need
Marketing
Campaign Management
Marketing Automation
Requires
Service Cloud
Compatible With
Service Cloud
Health Cloud

Relay Network's App integrates seamlessly with your instance of Salesforce Service Cloud & Health Cloud to drive rich experiences to your customers' personalized Feeds and returns critical engagement information back to the customer record.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Service Cloud
Health Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Additional Requirements
You must have an active Relay Network subscription to use this app.

App Details

Version
Relay Network (M)/ver 2.27 2.27.0
Listed On
06/26/2023
Latest Release
07/03/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 6
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 2
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
2.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/12/2023

Additional Details

Increased customer engagement has been shown to improve retention, drive revenue, and extend lifetime value for banks, payers, speciality pharmaceuticals, AAA membership. firms other organizations: Relay Network's App amplifies your investments in Salesforce Service Cloud and Health Cloud, helping you drive improved engagement with your customers using Relay Network's unique customer feed. Specifically, our App provides easy integration for 1) Customer service & call center agent triggered Feed Experiences ​ 2) Automated workflow-based Feed Experiences​ 3) Returning crucial customer engagement information into Salesforce to measure key business outcomes and improve customer experience.​

Need help?

Relay Network

Radnor, PA

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