Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
Order Search for Order Management (OMS)
Smart, Configurable, Bulk Action, Anywhere
- Business Need
- Quotes & Orders
- Requires
- Salesforce Order Management
An Order Search component with Smart Search features, configurable options, bulk action support and intuitive UI. Your service agent will no longer be frustrated finding customer orders while answering a phone call. A must have for Order Management.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Salesforce Order Management
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedDeveloperEssentials
App Details
- Version
- Order Search for Order Management (OMS)/ver 1.1 1.1.0
- Listed On
- 01/09/2023
- Latest Release
- 02/10/2023
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.
- No LimitsLightning ReadyPerson AccountsManaged PackageLightning App Builder
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 0Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 1App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
*Smart Search* - to help agents locate order quickly and accurately - user don’t need to select which criteria to search, AI decide for you, - can use quick keywords to overwrite the AI decision - use multiple criteria to narrow down search results - can use quick keywords to define the multi criteria logic, to satisfy “all criteria” or “any criteria” - “fuzzy search”, some tolerance of typo or phone format or name variation *Configurable* - to help admin in different companies to config the component to fit their own needs *User defined Bulk Action* - to allow admins to expand the capability of this component indefinitely based on their needs - and we provided two “boilerplate flows” as a start point for users to expand *Use it anywhere, any app* - core of the solution is a LWC component that can be used almost anywhere accepts LWC
Need help?
Salesforce Labs
San Francisco, CA, USA