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Telviva One Phone

Every Communications Channel, Every Tool, Every Process Synchronised

No Ratings
Paid Add-On Required  

Payment required for external services or products

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Industries
Horizontal Product
Business Need
Sales
Customer Service
Telephony
Requires
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

Highlights

Our solution is delivered as a managed service from the cloud, is scalable, and generally compliments the digital journey of businesses.

The service is designed to be a secure service with high availability.

Provider Details

Telviva (Pty) Ltd
South Africa
Founded
2004
Phone
0878200263

Telviva strives to enable better-quality conversations for businesses through multiple channels. We specialise in real-time business communication. Telviva integrates voice calls, PBX, video conferencing, instant messaging, contact centre and business intelligence into one single service. We are compatible with leading devices, smartphones, and data networks making Telviva easy to access and enabling work from anywhere. We provide a telecoms system that has the ability to drive a better experience for your customers and better productivity, accuracy and speed from your staff members by integrating with underlying CRMs, contact databases and other third-party cloud solutions to gather the history and context of previous conversations. Our solution is delivered as a managed service from the cloud, is scalable and generally compliments the digital journey of business. The service is designed to be a secure service with high availability. In our service delivery, we aspire to achieve high levels of transparency and to act in a way that builds trust.

Pricing Details

Paid Add-On Required

You must pay for a product or service that is external to Salesforce for this solution to work.

The customer must purchase Telviva One Premium to use the telephony integration with Salesforce.

Telviva One Premium

€7.99 EUR/user/month

Lowest Starting Price