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Telviva One Phone

By Telviva (Pty) Ltd

Every Communications Channel, Every Tool, Every Process Synchronised

No Ratings
Paid Add-On Required  

Payment required for external services or products

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Industries
Horizontal Product
Business Need
Sales
Customer Service
Telephony
Requires
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Compatible With
Sales Cloud
Service Cloud
Marketing Cloud Engagement

Telviva One seamlessly synchronises fixed-line and mobile voice on our all-in-one communications platform. It provides integration with your Salesforce application to handle all your communications from within Salesforce.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Compatible With
This solution is tested to work with and extends the value of these products, but doesn't require them.
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials

App Details

Version
telviva_phone/1.16 1.16.0
Listed On
05/21/2025
Latest Release
07/24/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.9.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/07/2025

Additional Details

Telviva integrates voice calls, PBX, video conferencing, instant messaging, contact centre, and business intelligence into one single service. We are compatible with leading devices, smartphones, and data networks making Telviva easy to access and enabling work from anywhere. We provide a telecoms system that has the ability to drive a better experience for your customers and better productivity, accuracy, and speed from your staff members by integrating with your CRM, contact databases, and other third-party cloud solutions to gather the history and context of previous conversations.

Need help?

Telviva (Pty) Ltd

South Africa

Chat to our support at https://telviva.co.za/contact/ or call +27878200400

Support Phone+27878200400
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