Messaging, Social Networks and Reviews unified solution for Salesforce

Greenbureau is an omnichannel automation platform. Its Saas solution provides automated and personalizer message flows with your customers via digital communication channels such as chat, instant messaging (WhatsApp business, Google Business Messages, Apple Messages for Business, Messenger, DM Instagram, Telegram, text messaging, etc.), social networks (Twitter, Instagram, Facebook, etc.), Visual IVR and reviews (Trustpilot, Google, Critizr, etc.) You can manage inbound and outbound one to one messages and campaigns. You can qualify users demands with a chatbot (AI and/or Decision Trees) to transfer them to live agent or 100% selfcare. With Greenbureau, you can manage promotional and conversational marketing and customer care, mixing intelligent automation & human answering. All applications are developed internally at Greenbureau. Created in 2011, Greenbureau is a French limited company based in Paris.