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Instant Feedback: Empower Customers to Share Their Voice Anytime

By Technopioneer

Elevate customer experience by gathering timely feedback.

No Ratings
$2.5   USD/user/month
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Industries
Horizontal Product
Business Need
Customer Service
Analytics
Agent Productivity
Requires
Sales Cloud
Service Cloud
Compatible With
Sales Cloud
Service Cloud

Customer satisfaction surveys have a fatal flaw: they are usually sent after the completion of a transaction when it is too late to change the outcome. Gather feedback with every customer interaction and drive positive outcomes by using this App.

  • Two minute demo of Instant Feedback

Highlights

- Seamless Feedback Integration: Empower customers to rate your sales and support team members effortlessly after every interaction, fostering continuous improvement.

- Effortless 5-Star Ratings: Skip the hassle of sending out questionnaires and surveys; effortlessly gather quick and effective 5-star ratings from your customers.

- Comprehensive Analytics Dashboard: Gain valuable insights from detailed analytics, providing a comprehensive overview of received reviews for informed decision-making.

- Tailored Review Reports: Generate custom review reports that align with your specific business needs, offering deeper analysis and actionable takeaways

- Personalized Email Signature Text: Enjoy the flexibility of choosing the email signature text that solicits feedback, ensuring it resonates with your brand and customers.

- Proactive Manager Alerts: Automatic Tasks are created to proactively notify managers about poor feedback, enabling swift intervention and resolution.

- Data Confidentiality: Rest assured that your data resides only in Salesforce as we do not utilize third-party web services.

- Complete Control: Maintain full control over collected data and permissions, empowering you with the authority to manage and govern your feedback system.

- Cutting-Edge Technology: Built on the latest Lightning Web Component (LWC) technology, our app ensures a seamless and modern user experience.

Provider Details

We are a multi-faceted consulting company. Salesforce development is one of our strengths. We always keep our customer's needs front and center and strive to exceed their expectations. We deliver high-quality services at a fair price.

Pricing Details

Yearly plan saves 20%. Customization available for an additional one-time fee. 30-day free trial for 10 users.

Monthly

$2.5 USD/user/month

Yearly

$24 USD/user/year