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CitNOW Workshop
Maximise your service oppurtunities with CitNOW Workshops Salesforce APP
- Industries
- Automotive
- Business Need
- Customer Service
- Requires
- Sales Cloud
- Compatible With
- Service CloudMarketing Cloud EngagementExperience Cloud
With this seamless integration into the Salesforce platform, CitNOW Workshop app is now automatically linked to both the customer and vehicle records in Salesforce. This further enhances transparency and allows for robust, data-driven decision making.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Sales Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Service CloudMarketing Cloud EngagementExperience Cloud
- Salesforce Editions
- ProfessionalEnterpriseUnlimitedDeveloper
App Details
- Version
- CitNOW Workshop for Salesforce/Spring 2023 1.0.0
- Listed On
- 09/19/2023
- Latest Release
- 09/19/2023
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Multiple CurrenciesSupports Salesforce orgs that use Multiple Currencies.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyMultiple CurrenciesPerson AccountsManaged Package
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 9Custom Tabs: 7Custom Apps: 1
- Lightning Components
- Global: 0App Builder: 0Community Builder: 0
- Languages
- EnglishFrench
Security
Additional Details
CitNOW, a renowned provider of digital automotive solutions, is delighted to announce the integration of its Workshop app with Salesforce Automotive Cloud. This strategic alignment furthers CitNOW's commitment to delivering the ultimate Customer 360 and Vehicle 360 experience to its extensive network of dealerships across the globe. The CitNOW Workshop app, widely utilised by aftersales teams for electronic Vehicle Health Checks (eVHC), has revolutionised the customer-dealership dynamic. The app combines your eVHC videos with parts, and labour cost information into a clear, comprehensive package, equipping customers with all the information they need to greenlight any proposed repair work efficiently. This integration not only streamlines the process but can also lead to cost and time savings for dealerships. With this seamless integration into the Salesforce platform, CitNOW Workshop is automatically linked to both the customer and vehicle records in Salesforce, enabling a more efficient eVHC process. This enhances more robust reporting enabling data-driven decisions and follow on communications to sell more work.
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CitNOW Group
Woking