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CitNOW Workshop

By CitNOW Group

Maximise your service oppurtunities with CitNOW Workshops Salesforce APP

No Ratings
Paid Add-On Required  

Payment required for external services or products

Industries
Automotive
Business Need
Customer Service
Requires
Sales Cloud
Compatible With
Service Cloud
Marketing Cloud Engagement
Experience Cloud

With this seamless integration into the Salesforce platform, CitNOW Workshop app is now automatically linked to both the customer and vehicle records in Salesforce. This further enhances transparency and allows for robust, data-driven decision making.

Highlights

Improved Decision Making & Marketing: Dealerships can easily view acceptance rates for Red and Amber work, providing key insights into customer behaviour and preferences. They can now use all of this data to drive further marketing campaigns.

Enhanced Performance Tracking: Dealerships can leverage new dashboard functionalities to monitor their performance across multiple metrics. This includes the number of videos sent and watched, providing valuable insights into customer engagement.

Comprehensive Overview: By integrating CitNOW Workshop data with Salesforce, dealerships can now gain a holistic understanding of both the customer and their vehicle. This integrated view enables dealerships to provide better service and build stronger

Provider Details

CitNOW Group
Woking

Transforming automotive experiences Through our technical leadership we provide products that digitise every stage of the customer journey – from initial research through to the aftersales experience. Our solutions efficiently streamline customers’ sales and aftersales experiences while also providing retailers with valuable data and insights. Guided by a vision to transform the way the automotive world communicates, CitNOW Group focuses on customer success to support retailers in maximising conversion, satisfaction and retention. We make our technology work for you and your customers. CitNOW Group comprises Auto Imaging, CitNOW, dealerdesk, Dealerweb, Quik, REALtime Communications (RTC), Vehicle Vision and Web1on1. Our span is global with a presence in 82 countries with over 19,500 installations and a number of partnerships with complimentary automotive suppliers. Our heritage CitNOW is known for creating automotive video and transforming the way sales and aftersales departments communicate with their customers. We are proud of the accolades and awards we have won over the years and recognised that to continue to drive innovation and deliver on our

Pricing Details

Paid Add-On Required

You must pay for a product or service that is external to Salesforce for this solution to work.

CitNOW Pro

Pro

£10 GBP/company/year

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