AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

User Push Notifications for Salesforce | Act On It

Notify, escalate and act from one Salesforce inbox.

Overview

Notify the right people when Salesforce work needs action. Act On It is a 100% native alerting platform for cases, leads, opportunities, SLAs and custom objects: real-time alerts, one actionable inbox, 30+ ready-made alerts, live in minutes.

1 of 7

See How User Push Notifications for Salesforce | Act On It Works

  • What people are saying “If I could give 11 stars, I would. Amazing app.” "A 'hidden gem' on the AppExchange" — Salesforce Ben “What Salesforce alerts should be. Built my first in minutes.” “Changed how we handle SLAs. We’re finally proactive.”

  • One Actionable Inbox for Salesforce Work Everything your team needs to act on, in one searchable inbox. Visible until someone acts, actionable with a click. Preview, snooze, save, acknowledge or close alerts from anywhere in Salesforce or on mobile.

  • Proactive Alerts Monitor what changes, and what doesn't. Flag uncontacted leads, stalled opportunities, cases nearing SLA breach and growing queues. Notify the right person before work is missed.

  • Act Without Leaving the Inbox Every alert includes the right actions. Call, reply, approve, assign, comment or complete work from the inbox, on desktop or mobile.

  • Built-in Response Analytics See what happened after each alert: delivery, engagement, acknowledgement and response time from the moment the user was notified. Track sales follow-up, adoption, SLA compliance and responsiveness with no extra setup.

  • Technical Highlights 100% Native Salesforce – No data leaves your org Real-time alerts without costly platform events Works with standard and custom objects Trigger from Salesforce Flow for advanced use cases Respects security and sharing rules

We’re passionate Salesforce techies on a mission to fix an age-old problem: Important stuff gets missed. All the time. Why? Because the information your team needs is scattered everywhere - hidden behind tabs, buried in related lists, tucked away in reports and dashboards. People want to know: > What’s changed while I’ve been away? > What’s not happening that should be? > What have I forgotten to follow up on? > Who’s waiting on me to respond? And we thought… What if Salesforce had a built-in assistant that kept an eye on everything — and stepped in only when action was needed? Something that pulled everything that needs your attention into one organized, actionable place. Something that helped you catch what matters, before it slips. That idea turned into an obsession. That obsession became ... Act On It! Now, we help Salesforce teams stay focused, responsive, and productive - without the constant clicking, checking, or chasing. With Act On It, Salesforce becomes proactive. It notices things. It nudges you. It helps. And it does it all, right where you work.

Categories

Business Needs
Sales
Customer Service
Admin & Developer Tools
Industries
Consumer Goods
Manufacturing
Travel, Transportation, & Hospitality
Personas
Administrator
Business Operations Manager
Consultant
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package
Lightning App Builder
Salesforce Mobile