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Kyruus Connect for Salesforce
Streamline workflow with digital provider search and schedule.
- Industries
- GovernmentHealthcare & Life Sciences
- Business Need
- Customer ServiceAnalyticsAgent Productivity
- Requires
- Health Cloud
- Compatible With
- Health Cloud
Kyruus Connect for Salesforce is a provider search and scheduling solution embedded into an access center's Salesforce instance. Agents can seamlessly navigate patient and provider data to find and schedule care.
Compatibility
- RequiresThis solution requires these products in order to work. Before you implement the solution, check that you have these products.
- Health Cloud
- Compatible WithThis solution is tested to work with and extends the value of these products, but doesn't require them.
- Health Cloud
- Salesforce Editions
- Enterprise
App Details
- Version
- Provider Match for Agents/Kyruus PMA 1.1.1
- Listed On
- 08/03/2023
- Latest Release
- 09/13/2023
- Supported FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Person AccountsSupports Salesforce orgs that use Person Accounts.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.Lightning App BuilderReady to use in the Salesforce Lightning App Builder.
- No LimitsLightning ReadyPerson AccountsManaged PackageLightning App Builder
- Package ContentsIf this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
- Custom Objects: 3Custom Tabs: 0Custom Apps: 0
- Lightning Components
- Global: 1App Builder: 0Community Builder: 0
- Languages
- English
Security
Additional Details
Search + Schedule for Salesforce allows Healthcare Organizations to: Enhance Patient Experience Facilitate a seamless experience for patients searching for care by arming agents with the information they need to match patients with the right provider for their unique needs and preferences, while providing a personalized experience through a Salesforce Health Cloud integration. Improve Call Conversion Simplify the booking process and provide visibility into system-wide appointment availability so agents can meet patient demand to schedule through the access center and avoid unnecessary holds and transfers. Increase Agent Efficiency Streamline the search process by removing manual workflows and inadequate provider data, reducing an often intensive onboarding process by removing the guesswork from search, and enabling access centers to cross-train agents through a consolidated view of the provider network. Improve Referral and Appointment Distribution Enable agents to more effectively process referrals and ensure they are properly distributed across the organization’s entire supply of providers, locations, and services.
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Kyruus Health
Boston, MA