1to1: Personalization Implementation and Strategy Service Provider

The LE team had been exceptional in provide solutions and flexible to pivot where needed, and deliver a quality product on a new technology in expected timelines

This is not the end of the conversation. Their expertise remains highly valuable to our ongoing efforts, and I anticipate engaging them again in the near future as we continue to mature our strategy and execution plans.

The List Engage team is knowledgeable and quick to develop solutions that meet our needs. The team's technical expertise and responsiveness were strong throughout the engagement.

We partnered with ListEngage to implement Salesforce Marketing Cloud and migrate from HubSpot while integrating Marketing Cloud with Salesforce CRM as our single source of truth for marketing and lead data. Their team provided strong expertise in Marketing Cloud configuration, CRM integration, journey automation, and platform governance, helping us deliver a scalable foundation for future growth. The project improved lead management, campaign execution, and marketing automation capabilities across the organization. For a successful engagement, invest time in the discovery and design phases to fully leverage their Salesforce expertise and best practices.

My List Engage resouce, Jennifer Wolf continues to exceed expecations for supporting our business through Salesforce Marketing Cloud. She has adapted to the team and understands our communication needs as well as our business products in a maner that she can anticipate things beofre we bring them to her. She is able to showcase and explain her work which makes it is easy to understand and learn the platform which leads to better inform future intent. We greatly value her responsiveness and expertise!

We at PODS have had an exceptional experience working with this ListEngage and would highly recommend them as a trusted partner for both strategic and hands-on Salesforce Marketing Cloud work. Their team consistently demonstrated a deep understanding of SFMC architecture, data models, and real-world operational constraints, allowing them to deliver solutions that were not only technically sound but also practical and sustainable. Two resources in particular — Michelle Norton and Amanda Picone — stood out as stellar contributors. Both brought a rare combination of technical depth, problem-solving ability, and clear communication. They quickly understood complex requirements, challenged assumptions constructively, and proactively identified risks before they became issues. Their ability to translate business needs into clean, scalable SFMC implementations made a measurable difference in both delivery speed and overall solution quality. Throughout the engagement, the agency operated as a true extension of our internal team. They were responsive, transparent, and highly collaborative, especially when navigating ambiguity or evolving requirements. Importantly, their work held up under real production conditions, reflecting a strong emphasis on validation, testing, and long-term maintainability. Overall, this agency exceeded expectations and set a high bar for SFMC partnership. We would not hesitate to work with them again and strongly recommend them to any organization looking for reliable, high-caliber SFMC expertise.

This List Engage is very knowledgable and responsive to the needs of our business. They had detailed response to meet our needs and proactive approaches to help us in the future make more of our Salesforce Marketing Cloud agreement.

We partnered with ListEngage to provision and help launch a dedicated short code for our SMS campaigns using Salesforce Marketing Cloud MobileConnect. The process involved several compliance and technical challenges, but ListEngage guided us through every stage with professionalism and expertise. What stood out most was their responsiveness and proactive communication. They kept us informed on timing, next steps, and any potential roadblocks, which gave our team confidence throughout the project. Their MobileConnect training session was exceptionally well-organized and engaging—our team provided very positive feedback on both the format and clarity of the presentation. Thanks to their support, we successfully launched our short code and are now ready to execute SMS campaigns that align with our marketing goals. Tip for others: If you’re looking for a partner who combines deep Salesforce knowledge with hands-on guidance and clear communication, ListEngage is an excellent choice. Their collaborative approach and commitment to client success make them a reliable partner for complex Marketing Cloud projects.

Appreciate the List Engage Team of experts!

The ListEngage team did a great job listening to what we needed and communicating what we would need to do to achieve the desired outcome. They were patient as we worked through internal delays, giving us space to work though them while staying in touch periodically. Then, when the internal items were worked through, they jumped into action to get the project finished as efficiently as possible. We had a great experience with this team and will keep them in mind for any related future needs.