OneCloud for Salesforce
Seamlessly integrate your OneCloud solution with Salesforce.
Overview
With OneCloud for Salesforce, users can fully utilize the power of the OneCloud UCaaS platform without ever having to leave Salesforce. This application provides users quick access to their OneCloud phone and much more!
See How OneCloud for Salesforce Works
Full-featured Phone System Make, receive, transfer, hold, and park calls. Manage Call Queue statuses for Call Center Agents.
Screen Pop, Click-to-Call, Call Logging, and More Customizable screen pops to fit your needs. Click-to-Call from any phone number field in Salesforce. Call logging with quick and easy relationship tagging for Contacts and related objects.
Trigger Salesforce Flows Users can kick-off pre-configured Flows right from the softphone. The phone number of the other party will be passed to the Flow for limitless customization.
OneCloud for Salesforce brings OneCloud UCaaS platform in to your Salesforce environment. This allows users to never have to leave Salesforce to use their business phone solution. Features: - Access OneCloud calling features directly from Salesforce - Click-to-Call from any phone number field in Salesforce - Screen pops based on matched phone numbers - Edit Task details and add relationships - Background call logging for calls answered via other OneCloud devices
Categories
- Business Needs
- Telephony
- Personas
- ExecutiveSales Representative / ManagerService Agent / Supervisor
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package