Help & Support
Elevate Your Agents with AgentExchange Solutions
Have Questions?
AnyDesk Remote Access for Salesforce
Remote access to users and devices — seamlessly built into Salesforce cases
- Industries
- Professional Services
- Business Need
- Customer ServiceIT & AdministrationAgent Productivity
- Requires
- Service Cloud
- Compatible With
- Service Cloud
AnyDesk offers fast, secure remote access to user devices, enabling hands-on troubleshooting and smooth remote collaboration. With Remote Control, link-based Session Invitations, File Transfer, and Instant Chat, AnyDesk enables efficient service delivery.
Highlights
Seamless support workflow: Helpdesk agents can connect with users through link-based Session Invitations. The embedded AnyDesk Assist app allows users to join remote sessions effortlessly with a single click.
Superior video performance: Powered by our proprietary codec, DeskRT, AnyDesk transmits only screen changes from the remote device, delivering a high-quality, smooth experience—even in low-bandwidth environments.
With robust security measures like TLS encryption, Two-Factor Authentication, Single Sign-On, and Access Control Lists, AnyDesk is dedicated to safeguarding your data and ensuring its protection.
Provider Details
Founded in 2014 in Stuttgart, Germany, AnyDesk Software is a global leader in remote access solutions. Trusted by more than 200,000 customers worldwide, AnyDesk is the professional choice for secure and reliable remote control, empowering organizations to keep their daily operations running at peak performance. Our cross-platform software enables instant connections between users and IT systems, allowing service professionals to resolve technical issues and support customers—regardless of location or distance. With tailored features for customer support, IT administration, and remote collaboration, AnyDesk helps organizations deliver outstanding service desk results and achieve higher customer satisfaction. Transform your customer experience now with AnyDesk Remote Access for Salesforce.
Pricing Details
You must pay for a product or service that is external to Salesforce for this solution to work.
You'll need an AnyDesk Ultimate Cloud license along with the Salesforce Integration Add-on. Our Sales team is available to help you choose the best solution tailored to your business needs.
Contact us for a personalized quote at sales@anydesk.com.
Integration Add-on
€124.8 EUR/user/year
Free trial available for 14 days