Help & Support

Elevate Your Agents with AgentExchange Solutions

Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Visit Salesforce Help

Give Us Feedback

Smarteeva Post Market Surveillance

Modern Post Market Surveillance for Medical Device Companies

Overview

The ultimate Post Market Surveillance solution for the Medical Device Industry. Complaint Handling Complaints Agency Reporting (PSUR and others) Adverse Event Reporting Recall Management Product Registration MDR MIR CVR Regulatory Reports MDREngine

See How Smarteeva Post Market Surveillance Works

Smarteeva helped medical device companies build a competitive advantage through Next-gen solutions of automation and artificial intelligence. This has enhanced customer satisfaction, product quality, and regulatory compliance.
COMPLAINTS MANAGEMENT SYSTEM 👉 Smart Data Collection Techniques 👉 High-end Complaint Management decision trees 👉 Compliant with regulatory authorities such as the FDA, EU, PMDA, and TGA 👉 NexGen Artificial Intelligence
FIELD NOTIFICATION MANAGEMENT 👉 Notice creation and assignment 👉 Customized Intuitive feedback forms 👉 On-time notification management
ADVERSE EVENTS MANAGEMENT 👉 Advanced Decision Tree 👉 Auto populating common data 👉 Cutting–edge Data Management System
MDREngine 👉 Clean and enhance data from MDRs (MAUDE) with Warning Letters, Recalls, Product Registrations and FAERS 👉 Automatically and Continually refreshed Adverse Events, Warning Letters, Recalls and Clinical Studies data
REGULATORY COMPLIANCE 👉 ISO 27001 👉 21 CFR Part 11/EU Annex 11 (ERES)

Highly advanced and highly automated complaint handling, adverse event reporting and recall management solution. Perfect for the business leader who wants to supercharge their automation and digital strategy. Smarteeva is the application that takes the post market surveillance to the next level. Bots, machine learning and other user capabilities make implementing and using Smarteeva a valuable asset to the Regulatory Teams.