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Front

Salesforce CRM data and customer conversations, unified in Front.

Overview

See How Front Works

  • View and edit Salesforce records without leaving Front

  • Auto-match conversations to Contacts, Leads, Accounts & Opportunities

  • Log full email threads to Salesforce in one click

  • Create leads, tasks, and activities via automated Front rules

  • Sync Salesforce contacts & accounts data into Front workflows

  • Support for custom objects linked to standard Salesforce records

  • Real-time bidirectional sync — updates in Front reflect in Salesforce instantly

  • No code required — set up in minutes from Front's App Store

  • Trusted by 9,000+ businesses including Uber Freight, Navan, and Stripe

Front is the customer operations platform built for B2B complexity. The Front for Salesforce integration connects your CRM data with the place your team actually works, so agents and account managers always have the context they need to act fast and accurately. - View & Edit Records In-Context: Access Contacts, Leads, Accounts, Opportunities, Tasks, Notes, Cases, and custom objects directly in Front — auto-matched to the conversation open in your inbox. - Log Conversations to Salesforce: Log full email threads or individual messages to any Salesforce record in one click. Auto-detection identifies known contacts and pre-selects them for faster logging. - Sync Data On Demand: Manually refresh Salesforce records from Front to always work with the latest CRM data — no tab switching required. - Automate Salesforce Actions with Rules: Use Front's rules engine to trigger Salesforce actions automatically: create leads, send tasks, or log emails based on any message criteria — no code required. - Salesforce Contacts & Accounts Sync: Sync Salesforce contact and account data into Front to power rules, analytics, and search across your customer operations.

Categories

Business Needs
Sales
Productivity
Customer Service
Industries
Financial Services
Retail
Travel, Transportation, & Hospitality
Personas
Business Operations Manager
Sales Representative / Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Person Accounts
Managed Package