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Fullview AI - Automation & Escalation
The AI Agent That Sees, Guides, and Acts
Overview
Fullview AI sees what your customers see, guides them through your product, and completes tasks on their behalf - turning confusion into success. When automation falls short, step in with our cobrowsing and provide the extra help your customer needs.
See How Fullview AI - Automation & Escalation Works
Fullview AI for automation in customer support and user onboarding. Go beyond chatbots and enable Fullview AI to visually guide customers on their screen or even click & type to solve issues for them in your application.
Cobrowsing for escalation - Leverage Fullview's cobrowsing to provide additional help to your customer, when automation came short. Initiate calls straight from Salesforce, cobrowse with users in your app, and create exceptional customer experiences.
Your customers quit when they can't figure out your product. Fullview AI sees their screen, guides them through it, and completes tasks for them. Turn confused users into successful customers. Seamlessly escalate from AI interaction to your support team - no context lost, nothing needs to be repeated. Leverage Fullview's cobrowsing to provide additional help to your customer, where automation came short.
Categories
- Personas
- Service Agent / Supervisor
- FeaturesNo LimitsThis product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in HelpLightning ReadyOptimized for Salesforce orgs that use Lightning Ready.Managed PackageThis product is installed in your Salesforce org as a managed package and receives automatic upgrades.
- No LimitsLightning ReadyManaged Package