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Fullview AI - Automation & Escalation

The AI Agent That Sees, Guides, and Acts

Overview

See How Fullview AI - Automation & Escalation Works

  • Fullview AI for automation in customer support and user onboarding. Go beyond chatbots and enable Fullview AI to visually guide customers on their screen or even click & type to solve issues for them in your application.

  • Cobrowsing for escalation - Leverage Fullview's cobrowsing to provide additional help to your customer, when automation came short. Initiate calls straight from Salesforce, cobrowse with users in your app, and create exceptional customer experiences.

Your customers quit when they can't figure out your product. Fullview AI sees their screen, guides them through it, and completes tasks for them. Turn confused users into successful customers. Seamlessly escalate from AI interaction to your support team - no context lost, nothing needs to be repeated. Leverage Fullview's cobrowsing to provide additional help to your customer, where automation came short.

Categories

Personas
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package