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Fullview AI - Automation & Escalation

By Fullview

The AI Agent That Sees, Guides, and Acts

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Requires
Service Cloud

Fullview AI sees what your customers see, guides them through your product, and completes tasks on their behalf - turning confusion into success. When automation falls short, step in with our cobrowsing and provide the extra help your customer needs.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Service Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Essentials

App Details

Version
Fullview/ver 0.52 0.52.0
Listed On
04/14/2023
Latest Release
03/06/2026
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 2
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 2
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AgentExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
0.1.0
Last Reviewed Date
The most recent date that this solution underwent the AgentExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
02/27/2023

Additional Details

Your customers quit when they can't figure out your product. Fullview AI sees their screen, guides them through it, and completes tasks for them. Turn confused users into successful customers. Seamlessly escalate from AI interaction to your support team - no context lost, nothing needs to be repeated. Leverage Fullview's cobrowsing to provide additional help to your customer, where automation came short.

Need help?

Fullview

Copenhagen, Denmark

Our support team is available Mon - Fri from 8 AM to 10 PM CET. We are more than happy to assist, so please don't hesitate to get in touch with us.

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