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Unaric User Analytics - User Engagement Analytics | Adoption Dashboards

Real-time insights into how users navigate and engage with Salesforce.

Free  

Never requires payment

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Industries
Horizontal Product
Nonprofit
Business Need
Productivity
Analytics
Dashboards & Reports
Requires
Sales Cloud
Service Cloud
Experience Cloud
Agentforce

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Experience Cloud
Agentforce
Salesforce Editions
Professional
Enterprise
Unlimited
Developer
Essentials
Additional Requirements
Improved Usage Tracker is a packaged Dashboard, it is important that you install Improved Help (Security reviewed) first. Get started in less than 20 minutes - See the related resources to learn more or to get the full install instruction.

App Details

Version
Improved Usage Tracker/Summer '25 2.9.0
Listed On
04/27/2023
Latest Release
05/16/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Sales Programs
Supports Sales Programs, which provides sales teams with AI-powered coaching, actionable insights, and automated program delivery. Learn More
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Salesforce Shield
Sales Programs
Managed Package
Lightning App Builder
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 0
Custom Tabs: 1
Custom Apps: 1
Lightning Components
Global: 0
App Builder: 0
Community Builder: 0
Languages
Dutch
English
Finnish
French
German
Danish
Italian
Japanese
Korean
Portuguese
Russian
Simplified Chinese
Spanish
Swedish
Thai
Traditional Chinese

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
2.0.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
04/25/2023

Additional Details

Track every user interaction across every page and sub-page - across all user types, including Salesforce Mobile and Experience Cloud. Gain actionable insights into real Salesforce adoption: - Monitor usage by Role, Profile, Location, and Department - Identify power users and those who need support - Spot quiet times for maintenance and releases - Pinpoint your most-used pages and sub-pages - Visualise adoption patterns across your Org - Add rich usage metrics to your existing dashboards Uprage to access advanced features like: - Geo-location tracking - Time-on-page insights - Link click tracking - In-app Nudges for proactive guidance All without browser extensions All data is stored securely within your Salesforce Org - fully under your control. You decide what’s captured, and built-in data maintenance tools help you manage storage.

Need help?

Unaric

London

Our friendly support team is on standby if you have any questions about install or set up. This may be a free app, but you'll still experience our outstanding service and commitment.

Support Phone+44 (0)1276 804800