Improved Apps Usage Tracker – Gain Deep Insights into Salesforce User Engagement!

Usage Tracker is a powerful tool for monitoring Salesforce user activity, providing insights into page loads, page visits, peak usage times, and user's browser details etc. It seamlessly tracks usage without impacting page performance, offering built-in dashboards for clear visual analysis. Easy to integrate with real-time analytics, it helps businesses optimize workflows and boost user engagement.

Thank you for your fantastic review Anudeep! We're thrilled to hear that Improved Usage Tracker is providing you with valuable insights into user activity and helping optimise workflows. Our goal is always to deliver seamless tracking without performance impact, so it’s great to see that reflected in your experience. If you ever need any assistance or have suggestions, we’re here to help! 🚀

StaticResource(SLDS0121) Data Storage Limits Exceeded Your company currently has exceeded its data s

In order to use "Position Detector" to start use Improved Usage Tracker so we need to installed Improved Help. But we see that error message when installed: StaticResource(SLDS0121) Data Storage Limits Exceeded Your company currently has exceeded its data storage limits including an extra overflow buffer. Per our terms and conditions, we cannot permit additional data creation within our system until your company first reduces its current data storage. Please contact your company's salesforce.com administrator to resolve this.

Thanks for your additional information... Our support team will contact you directly today to arrange a brief webinar to review your issue and fast track your install. We can report back here once concluded with details on the resolution. Our app does not pre-requisite any amount of data storage to be available and any static resources in our package should be ring-fenced by our namespace. It sounds like you have plenty of storage.

By the way, I just checked this org's static resources and found an existing static resource that was brought in from another package with the exact same name, "SLDS0121." Is this relevant?

Hi Rchael, Simon, May I know how much data storage we need in order to installed this package? The sandbox we tried to installed still has 48.5 G can be used why we still failed to installed for this error? ( Total : 67.1 GB, Percent Used:28%)

Thanks, Rachel. We appreciate all feedback Wayne, but as Rachel points out, it looks like your review may not relate to our app’s functionality or experience, we are happy to stand corrected. Our team is very happy to help if you're facing any issues. We’re proud of our ~5-star overall rating and remain committed to delivering the best experience for our users.

Hi Wayne, We're sorry to hear you have having trouble. As the error message states, it looks like you have exceeded the data storage limit in your Org, which is why you are unable to install Help. Once you have reduced your storage to below your agreed limit you will be able to install Help and the UT dashboard as normal. For information, data captured by the 'position detector' resides in your trusted Salesforce Org. No data leaves your Org, and Improved Apps do not have access to Customer Orgs or data. Each user interaction logged creates a single Salesforce record (2kb of space) in a Custom Object called ‘Help Interactions’, so these will build up over time. We provide maintenance tools in the app to help you manage your data. Number 5 in our FAQ addresses this topic: https://www.improvedapps.com/improved-usage-tracker-faq/#Q5 Please email support@improvedapps.com if you would like further assistance.

Finally have some usage data!

As our SF Product Owner, I was essentially flying blind the past 4 years. This app is not only incredibly cost effective, but it gives you a much deeper look into where our users are clicking and what functionality is being utilized the most. It also can provide you a rack and stack view of user usage and different warehouse/role usage, which is very helpful for my org. It sounds like they are close to being able to provide us "time spent" on each tab/function as well, which will be very helpful down the road. Most of the dashboards we are using were out of the box too, which is always nice! Also... the guys we have worked with have just been a delight, doesn't feel like we are on a "sales" call when we chat, and they just want to HELP. That's rare in the SF world.... :)

Thank you Jordan. We really appreciate your kind comments and I'm pleased the team aren't pushing you...So good to hear the benefits you're getting from the solution. Great job. All the best.

Great insights and analytics

Great dashboard to report user engagement. I highly recommend it!

Thank you for taking the time to provide your review....Every review counts, we really appreciate this feedback.

Great Application

I found this app very useful and would recommend others to try it out

Thank you James.

Brilliant tool for understanding current usage of Salesforce and maximising user adoption.

IT'S FREE and it shows you how your users engage with Salesforce.. We have installed at several of our clients that were facing user adoption challenges. Gives great insights. Well worth installing!

Fantastic Usage Tracking Solution

I'm using this app to track usage of reports, dashboards, LWC, everything. It's very easy to setup and customize and is free up to a generous amount of tracking. The paid level of tracking is very affordable as well. The team is very helpful and responsive, without being pushy, even without a purchase. I highly recommend this app for usage tracking!

Thank you for sharing your experience with our app! We're thrilled to hear that it's been a fantastic solution for tracking usage across reports, dashboards, and LWC. Making setup and customisation simple while providing generous free tracking was a key goal for us, and we're glad it’s meeting your needs. It's also great to hear that you found our pricing affordable and our team supportive without being pushy. We truly appreciate your recommendation!

Easy to Use Tool to Monitor Adoption

I recently installed Usage Tracker in my Salesforce org, and the experience has been exceptional. The setup process was straightforward and quick; within 2 hours Usage Tracker was up and running. One of the most valuable aspects is the insight it provides into the adoption of specific new Salesforce features we have implemented. The dashboards included with the App have been helpful in understanding the return on investment for these enhancements at a granular level by visualizing the data, for example, on which roles are utilizing which features, enabling us to tailor our change management and training efforts effectively. In addition, at a high level, the ability to see user behaviors has provided a deeper understanding of how our team interacts with Salesforce on a day-to-day basis.

A very helpful review thank you Maddie... Keeping track of RoI...Tailoring your Change Management and Training efforts thanks to valuable well-structured data, means you are focusing on the things that matter most to your end users.

Is it Free or Freemium ?

In the AppExchange it is written that it is free but on your site it is written that it is Freenium (which one must pay after 60 days). The Freenium category exists on AppExchange. Is this property free?

We sincerely apologise for any confusion regarding our pricing model. To clarify, there is a freemium option on the AppExchange. This app is completely free for customers with fewer than 200,000 user interactions per month. The 60-day trial period also comes with no limitations. For those who exceed this threshold, unlimited usage is available at a competitive rate of £348 GBP per annum (approximately £29 GBP per month) or $444 USD per annum (approximately $37 USD per month). Our data indicates that most of our customers find the free tier sufficient for their needs, which is why we have it listed as free. We value your feedback and appreciate the opportunity to address your concerns. Please feel free to reach out if you have any further questions or need additional assistance. Best regards, Simon

Tracker provided the qualifiable data needed to support licence renewal decisions

The ability to drill into specific user activity beyond just login data has shown us where most activity is taking place and what profiles were using which licences. We were able to estimate future requirements more accurately leading to a significant reduction in required licences and costs.

Thank you Nikki. A great use case and I'm sure this insight will help many other businesses. All the best.

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