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Hopper | WhatsApp+Salesforce

Connect WhatsApp and Salesforce to sell, support, and engage.

Overview

Unlock the power of seamless communication: combine the power of Salesforce and WhatsApp to manage everything from your Salesforce Org. Implement smart WhatsApp chatbots and improve your team's productivity and client satisfaction!

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See How Hopper | WhatsApp+Salesforce Works

  • โ˜๏ธ ๐—ก๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€๐—ณ๐—ผ๐—ฟ๐—ฐ๐—ฒ ๐—ถ๐—ป๐˜๐—ฒ๐—ด๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป โœ… Manage WhatsApp conversations without leaving Salesforce โœ… Connect with Marketing Cloud and other systems through Salesforce APIs โœ… Access Hopper from desktop or the Salesforce mobile app

  • ๐Ÿง  ๐—ฆ๐—บ๐—ฎ๐—ฟ๐˜๐—ฒ๐—ฟ ๐—–๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜ โœ… Send messages and media โœ… Collaborate through internal notes โœ… Route conversations to the right agents

  • ๐Ÿš€ ๐—ง๐˜‚๐—ฟ๐—ป ๐—–๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ฟ๐˜€๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐—ถ๐—ป๐˜๐—ผ ๐—–๐—ฅ๐—  ๐——๐—ฎ๐˜๐—ฎ โœ… Create leads, contacts, accounts, cases and opportunities from WhatsApp chats. โœ… Collect customer information with Meta flows โœ… Keep every interaction connected to Salesforce

  • ๐Ÿค– ๐—”๐˜‚๐˜๐—ผ๐—บ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—ฎ๐—ป๐—ฑ ๐—œ๐—ป๐˜€๐—ถ๐—ด๐—ต๐˜๐˜€ โœ… Automate replies with chatbots โœ… Collect customer information, and route conversations automatically โœ… Track messages, response times, agent performance and conversions with Salesforce reports

  • ๐Ÿ“ฃ๐—ฃ๐—ฒ๐—ฟ๐˜€๐—ผ๐—ป๐—ฎ๐—น๐—ถ๐˜‡๐—ฒ๐—ฑ ๐— ๐—ฒ๐˜€๐˜€๐—ฎ๐—ด๐—ถ๐—ป๐—ด ๐—ฎ๐˜ ๐—ฆ๐—ฐ๐—ฎ๐—น๐—ฒ โœ… Send dynamic templates and interactive messages โœ… Deliver them immediately or schedule them for the best time โœ… User-friendly interface

Connect WhatsApp and Salesforce to sell, support, and engageโ€”all from one place. Hopper is a Salesforce-native WhatsApp solution that helps sales, service, and marketing teams manage customer conversations without leaving their Salesforce org. Send and receive messages, images, videos, documents, and more. Create leads, contacts, accounts, cases, and opportunities directly from WhatsApp conversations.

Categories

Business Needs
Sales
Customer Service
Marketing
Personas
Marketer
Sales Representative / Manager
Service Agent / Supervisor
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Agentforce
Agentforce solutions are customizable, conversational, AI assistants. They boost Salesforce user productivity in a safe way by facilitating everyday business interactions across a wide range of workflows and tasks. Learn More
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Salesforce Shield
Supports Salesforce orgs that use Shield.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Agentforce
Multiple Currencies
Person Accounts
Salesforce Shield
Managed Package
Lightning App Builder
Salesforce Mobile

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