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Autocase
Automate Case Management
- Requires
- Service Cloud
Autocase allows service agents to automate their case management process by allowing them to prioritize the list of cases they are working on.
Highlights
Automate case assignement
Filter out cases that are being worked on by team mates
Manager override, allows super users to dictate what their team mates are working on.
Provider Details
Proventeq
Pricing Details
Free
You can fully use this solution without payment.