Autocase for Service Cloud Agents

Proventeq is an IP-led Data & AI and Salesforce services partner that helps organizations unlock value from enterprise data and content, combining data platform modernization, AI-enabled automation, Salesforce consulting, implementation, data migration, analytics, and managed services. Across Salesforce, Proventeq delivers Agentic Analytics with Tableau Next, Data 360, Informatica and Agentforce, creating trusted, governed, real-time insights in the flow of work. Proventeq owned IP and accelerators include Proventeq365 for Microsoft 365 migration, governance, storage optimization and AI readiness; Salesforce–SharePoint integration that uses SharePoint as a document store while maintaining Salesforce access; Autocase, a freemium AppExchange app for automated case prioritization; and the Salesforce Accelerator for Microsoft Fabric & Power BI to create governed, Copilot-ready analytics foundations.