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Community SMS for Marketing Cloud

Two-way SMS for Marketers in Sports, Media, Entertainment, & more

Overview

See How Community SMS for Marketing Cloud Works

  • Installation is simple and straightforward. Directly install from the Salesforce AppExchange.

  • Unlock the creativity of your team. While you orchestrate Journeys from Salesforce, your marketing team grows and engages your SMS Audience through the interface.

  • First and Zero Party Data through conversation. Build out your persona in Salesforce through natural conversation on SMS.

Boost the effectiveness of SMS as your primary communication channel by enabling genuine two-way interactions at scale. Empower your team with a user-friendly yet powerful interface – while you orchestrate system messages from your centralized Salesforce Marketing Cloud Journey Builder. Keep audiences synchronized, trigger messages, and pass back First and Zero Party data. Use that data to enhance your centralized persona data in Salesforce. Expand your messaging capabilities, give your audience a better experience, and achieve more.

Categories

Business Needs
Marketing
Marketing Automation
Industries
Media & Entertainment
Travel, Transportation, & Hospitality
Personas
Marketer
Features
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Lightning Ready

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  • by Community.com
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    Connect Community SMS directly to Sales Cloud to understand which of your contacts are actively opted-in to your SMS program. Create new records for SMS subscribers who are not already in Sales Cloud to keep your systems in sync.