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Brandwatch

By Brandwatch

Manage your social conversations with Salesforce Service Cloud

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Paid Add-On Required  

Payment required for external services or products

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Industries
Horizontal Product
Business Need
Process Management
Agent Productivity
Case Management
Requires
Service Cloud
Compatible With
Service Cloud

The Brandwatch Salesforce integration is a case management solution. Brandwatch enables customers to create Salesforce contacts and Service Cloud cases from social media channels through Brandwatch and respond to customer messages from Service Cloud.

  • Brandwatch Engage Salesforce Integration