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SightLane - Monitoring Visibility and Responsiveness in any Business Process
Teams Back on Mission. Users Back to Business.
Freemium
Payment required to increase usage, users, or features. Discounts available for nonprofits.
- Business Need
- Admin & Developer ToolsIntegration
- Requires
- Platform Cloud
- Compatible With
- Sales CloudService CloudPlatform Cloud
SightLane’s advanced visibility and response platform empowers teams to track production process details, analyze them in real time, and take immediate resolution actions, leveraging powerful automations. Resolve issues faster and easier than ever before.
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Showing 3 of 3 Reviews
Amazing time saver!
We use SightLane in a variety of ways. As one of two in house developers, it is amazing to be able to not only add logging to our apex classes, but also the ability to add "Insights" to help admins understand WHY a problem is occurring instead of immediately coming to the developers with "thing broken" expected us to fix it. Added visibility = time saved. We also have data coming over from one system into a staging object in salesforce so we can transform the data in house, and SightLane is what monitors and says "This is done" to kick off the jobs that transform and map the data to the correct objects/fields. Huge plus!
Quicker insight to failed automations!
For reference, our company currently uses the Free version and uses cases for end-user support. SightLane not only captures the Automation Error, but places recent errors on a case if/when the user creates one when they experience an issue! Saving us time digging through emails to find the right FlowApplication Error email. Very useful!! Hoping to, in time, get some of the premium features!
Automatic Error Reporting Just Makes Sense
We write all our data integrations in-house, and I was constantly having to log in and review server logs when our Salesforce team had questions about failed upserts and job runs. We added SightLane to our integrations, and now API errors are picked up and reported automatically! This has empowered our Salesforce Admins to review and resolve errors without needing to bug our engineers to pull and interpret error logs. NOT reviewing server logs just makes sense.
Todd, you guys are killing it over there. Proud to be a partner to such an amazing team. Can't wait to see what you'll do next.