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Email, Outlook/Gmail Email Sync, Native Email History, Secure Inbox & EAC | CORE
Outlook & Gmail Sync, Email History & Email Integration for Salesforce
- Industries
- Horizontal ProductCommunicationsRetail
- Business Need
- SalesProductivityCustomer Service
- Requires
- None
- Compatible With
- Sales CloudService CloudB2B Commerce
⭐ 5.0 - The Complete Email Solution for Salesforce. One app for everything email in Salesforce. ✅ Record Inbox - Email-to-Case, EAC Alternative & Visibility ✅ Global Inbox - Shared Inbox, Team Email & Queues ✅ Mass Email Campaigns, Automation & Templates
Highlights
✅ OUTLOOK & GMAIL SYNC ✔ Outlook Compatible ✔ Gmail Compatible ✔ Personal & Shared Mailboxes ✔ Inbound & Outbound Email Sync ✔ Email Attachments Sync ✔ Unified Email Experience ✔ Multi-Mailbox Support
✅ EMAIL HISTORY & VISIBILITY ✔ Complete Email History ✔ Email Visibility on Records ✔ Customer Communication History ✔ Email Activity Timeline ✔ Team Email Visibility ✔ Shared Communication Records ✔ Email Search & Access
✅ EAC ALTERNATIVE ✔ Alternative to Einstein Activity Capture ✔ Native Email Storage ✔ Email Reporting & Analytics ✔ Email Attachments in Salesforce ✔ Long-Term Email History ✔ Salesforce Automation Support ✔ Complete Email Visibility
✅ RECORD INBOX ✔ Email-to-Case Workflows ✔ Record-Based Email Management ✔ Email Tracking on Any Record ✔ Full Email Threads ✔ Customer Communication Visibility ✔ Email Ownership ✔ Standard & Custom Objects
✅ GLOBAL INBOX ✔ Shared Inbox Management ✔ Team Email Collaboration ✔ Queue-Based Communication ✔ Email Assignment & Routing ✔ Shared Mailbox Visibility ✔ Team Ownership ✔ Customer Service Operations
✅ EMAIL AUTOMATION ✔ Smart Inbox Rules ✔ Automated Email Routing ✔ Follow-Up Automation ✔ Predefined Email Content ✔ Email Formula Expressions ✔ Workflow Automation ✔ Queue Assignment Rules
✅ EMAIL TEMPLATES & PERSONALIZATION ✔ Cross Object Merge Fields ✔ Lightning Email Templates ✔ Classic Email Templates ✔ Dynamic Personalization ✔ Email Template Automation ✔ Multi-Level Merge Fields ✔ Template Usage Analytics
✅ CUSTOM OBJECT EMAIL MANAGEMENT ✔ Email on Any Custom Object ✔ Cross Object Email Automation ✔ Related Record Context ✔ Email History on Custom Objects ✔ Record-Specific Email Experiences ✔ Custom Object Visibility ✔ Multi-Level Relationships
✅ EMAIL SECURITY & GOVERNANCE ✔ Team & Queue Access Control ✔ Email Audit Trail ✔ Data Residency Inside Salesforce ✔ Phishing Email Management ✔ Communication Governance ✔ Secure Internal Communication ✔ Secure External Communication
Provider Details
GOAT Email
Niš, Serbia
- Social ImpactPledge 1%This company pledges 1% of their product, profit, equity, or time to support the community. Learn more about Pledge 1%
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Founded
2017
Website
Phone
+381-64-10-86-705GOAT Email is a Salesforce-native email governance platform that helps teams manage customer communication directly inside Salesforce. Built for service, sales, and operations teams, GOAT Email turns email from an isolated inbox activity into a connected, measurable business process. Teams can manage shared and individual email conversations, maintain complete customer context, automate routing and follow-up, apply governance controls, and use AI to draft, summarize, and act on communication without moving data outside Salesforce. GOAT Email is designed for organizations that need stronger visibility, ownership, compliance, and operational control over customer email. By keeping communication, records, workflows, and reporting in one place, teams can respond faster, collaborate more effectively, and create a reliable audit trail for every customer conversation.
Pricing Details
Free
You can fully use this solution without payment.