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CTI for Salesforce by Moontalk

By Moontalk

Moontalk provides an easy-to-use Salesforce mobile phone integration CTI

No Ratings
€19.95   EUR/user/month
Business Need
Productivity
Agent Productivity
Telephony
Requires
Sales Cloud
Service Cloud

Moontalk provides an easy-to-use Salesforce mobile phone integration: CTI | open customer cards | call log also for mobile calls | click to call | richer customer data |

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Salesforce Editions
Enterprise
Unlimited

App Details

Version
Moontalk/ver 1.0. 1.0.0
Listed On
04/25/2024
Latest Release
04/25/2024
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Multiple Currencies
Supports Salesforce orgs that use Multiple Currencies.
Person Accounts
Supports Salesforce orgs that use Person Accounts.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
No Limits
Lightning Ready
Multiple Currencies
Person Accounts
Managed Package
Lightning App Builder
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 6
Custom Tabs: 3
Custom Apps: 1
Lightning Components
Global: 1
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.0.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
03/07/2024

Additional Details

With MOONTALK CTI INTEGRATION, your mobile calls become powerful business tools. As soon as a call is made or received, the customer's information pops up automatically, so you can take notes and keep track right within Salesforce. It logs call details like duration and waiting times and allows for full reports inside Salesforce, offering a complete view of customer interactions. Plus, it's mobile-friendly, so your sales team can stay connected on the go. This integration is not just about communication; it's about turning every call into an opportunity to understand and serve your customers better, making your CRM a dynamic, valuable hub of customer insights.

Need help?

Moontalk

Support Phone+358841524000
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