Actum Digital - Salesforce AI & Data

ACTUM has been great to work with during the analysis phase of our salesforce implementation. They took time to understand our business, asked the right questions, and helped us think through what needs to be done before starting with customizing the platform to suit our needs. Communication has been clear, and the team has been responsive and professional. Based on the analysis phase, I would recommend ACTUM to other clients.

Actum Digital supported us with the implementation of Salesforce Service Cloud and proved to be a reliable partner throughout the project. Despite multiple scope changes and a longer timeline, their team remained highly responsive, helpful, and flexible. We appreciated their positive attitude, professionalism, and willingness to find solutions, and we would be happy to work with them again.

Customer oriented team looking for a solution. Very good counterpart in Actum (Christoph Wiederle) who is main driver for our overall satisfaction.

I really appreciate knowledge of our consultant Ivanka and her focus on the topic when it comes to the training and also relevant advice when it comes to issue solving

Great knowledge and flexibility. Always adapting and staying flexble for our back and forth.

our partner is taking great care of our needs, always making sure he understands our needs and our business workings. Their response to our needs is always promt and they always try to come up with a solution even when we are not sure how to proceed. Thanks to them our salesforce is completely customized to our needs.

We engaged the consulting team to implement a new Salesforce CRM solution aimed at unifying our sales processes, improving visibility into customer data, and supporting the continued growth of yachting.com. From the start, the team demonstrated a strong understanding of our business, deep Salesforce expertise, and the ability to translate our requirements into a scalable and sustainable solution. Their proactive approach, open communication, and willingness to propose improvements beyond the original scope were key differentiators. The implementation included automation of sales-related processes, reporting, and integrations with other internal systems. The project was delivered with a slight delay, primarily due to the evolving scope and the joint discovery of Salesforce functional capabilities, such as automating transactional emails across multiple entities. As a result, we now benefit from significantly better visibility into sales activities, improved efficiency of the sales team, and higher-quality data for decision-making. Throughout the engagement, the team remained highly professional and reliable. For a successful engagement, we recommend defining clear objectives upfront and involving key users early, as the consulting team is a strong partner who can effectively guide clients through the entire process.

Very satisfied with ACTUM's services, very flexible.

Our project centred on the end-to-end implementation of Salesforce Education Cloud, including full data migration, ERP integration, and the delivery of a modern student study portal. As part of this transformation, our legacy core information system was replaced entirely by the new Education Cloud platform, resulting in significant improvements to our internal processes, data management, and student-facing services. Throughout the engagement, Actum demonstrated outstanding professionalism, deep expertise, and a strong commitment to our success. Their consultants provided clear and actionable guidance, maintained proactive and transparent communication, and consistently delivered high-quality technical work. We especially valued their structured methodology, their ability to quickly understand our institutional needs, and their dedication to implementing a solution that supports both our day-to-day operations and long-term strategic objectives. Thanks to Actum’s excellence in delivery, the project was completed successfully, and the new platform now serves as a robust foundation for our continued growth and digital evolution. We highly recommend Actum as a reliable, knowledgeable, and trusted Salesforce implementation partner.

Great Account Management and a very responsive and reliable team. Tasks are getting done quickly, uncomplicated and pragmatic