Brysa: Salesforce, AI, Agentforce & Automation

Amazing support

As always, Brysa have understood the needs for the business and implemented them quickly & efficiently for how we work as a team.

Automation has been invaluable

Incredibly helpful & beneficial for us

Brysa have been fundamental to helping us become more accountable & efficient as a business since we've been working with them.

The team are excellent and a pleasure to work with.

Our AI B2B application needed a support service to help our users get the most out of the tool and to reduce the effort for our human resource support team. We turned to Brysa to propose a solution and implement it. Brysa suggested that the existing knowledge base for the B2B product be augmented and properly documented and then made available to users via a slick AI service agent. The key for this would be Agentforce. Brysa managed the knowledge gathering phase and the setting up of a knowledge database of documentation and videos. They implemented Agentforce and tested and deployed a full functioning AI service agent. The process was well managed and the solution was professionally delivered. The result has made our users self reliant and drastically reduced the resource requirement for our human support agents.

Our AI B2B application needed a support service to help our users get the most out of the tool and to reduce the effort for our human resource support team. We turned to Brysa to propose a solution and implement it. Brysa suggested that the existing knowledge base for the B2B product be augmented and properly documented and then made available to users via a slick AI service agent. The key for this would be Agentforce. Brysa managed the knowledge gathering phase and the setting up of a knowledge database of documentation and videos. They implemented Agentforce and tested and deployed a full functioning AI service agent. The process was well managed and the solution was professionally delivered. The result has made our users self reliant and drastically reduced the resource requirement for our human support agents.

Our AI application needed a support service to help our users get the most out of the tool and to reduce the effort for our human resource support team. We turned to Brysa to propose a solution and implement it. Brysa suggested that the existing knowledge base for our B2B application be augmented and properly documented and then made available to users via a slick AI service agent. The key for this would be Agentforce. Brysa managed the knowledge gathering phase and the setting up of a knowledge database of documentation and videos. They implemented Agentforce and tested and deployed a full functioning AI service agent. The process was well managed and the solution was professionally delivered. The result has made our users self reliant and drastically reduced the resource requirement for our human support agents.

Brysa have been an excellent partner. We're a growing business, moving at speed and need an agile, adaptable solution to our Salesforce development needs and we've found that in Satish and team. They are always willing to roll with the punches and tenacious in their pursuit of success of behalf of the business.