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Send On WhatsApp

By CMS Wise Consulting

Effortlessly send WhatsApp messages from Salesforce

Free  

Never requires payment

Try It
Requires
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Platform Cloud

Send on WhatsApp is a lightning component that simplifies communication with customers on the popular messaging platform, WhatsApp. Easily send WhatsApp messages with information kept in Salesforce.

Compatibility

Requires
This solution requires these products in order to work. Before you implement the solution, check that you have these products.
Sales Cloud
Service Cloud
Marketing Cloud Engagement
Platform Cloud
Salesforce Editions
Professional
Enterprise
Unlimited
Force.com
Developer
Essentials

App Details

Version
Send On WhatsApp/Winter 25 1.2.0
Listed On
06/23/2023
Latest Release
03/04/2025
Supported Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
Lightning App Builder
Ready to use in the Salesforce Lightning App Builder.
Salesforce Mobile
Supports Salesforce for iOS and Android.
No Limits
Lightning Ready
Managed Package
Lightning App Builder
Salesforce Mobile
Package Contents
If this app is a managed package, the custom apps, tabs, and objects that it contains don't count against your Salesforce allocations. If this app is not a managed package, allocations apply. Learn More in Help
Custom Objects: 1
Custom Tabs: 0
Custom Apps: 0
Lightning Components
Global: 1
App Builder: 0
Community Builder: 0
Languages
English

Security

This solution is a Non-SFDC Application as defined in Salesforce’s Main Services Agreement. Notwithstanding these Security Requirements or any security review of a Partner Application, Salesforce makes no guarantees about the quality or security of this solution. You’re responsible for evaluating this solution’s quality, security, and functionality.
Last Reviewed Version
The most recent solution version that underwent the AppExchange Security Review. Undergoing the Security Review doesn't guarantee a solution’s security.
1.1.0
Last Reviewed Date
The most recent date that this solution underwent the AppExchange Security Review. Undergoing the Security Review doesn’t guarantee a solution’s security.
06/20/2023

Additional Details

Send on WhatsApp is a component, designed for records' lightning pages, to streamline customer communication by providing easy integration with WhatsApp, directly from the Salesforce environment. With Send on WhatsApp, you can send messages with one button action on Salesforce, which saves time and increases productivity. The setup process is simple and requires no technical or coding expertise: Once the package is installed, you add the component on lightning record pages of any object. After opening up the record page for the first time, you select fields to be used as WhatsApp number and message text in the component screen, and then you are ready to go. You can change your preferred WhatsApp phone and text fields anytime via the settings button on the top-right corner. Any string, phone or number fields as well as formula fields are accepted. With Add to Timeline toggle, you have the option to log messaging activity to your record's timeline. Besides, the component searches Salesforce for any Contacts or Leads with the selected WhatsApp phone number. If any Contact found, the messaging activity is also logged to the found -or selected if multiple- Contact's timeline.

Need help?

CMS Wise Consulting

London - United Kingdom, Istanbul - Turkey

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