Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Image Previewer

Preview Images at a glance, Increase efficiency.

Free  

Never requires payment

Try It
Industries
Horizontal Product
Engineering, Construction, & Real Estate
Retail
Business Need
Productivity
Document Management
Admin & Developer Tools
Requires
Sales Cloud
Compatible With
Experience Cloud
Marketing Cloud Engagement
Marketing Cloud Account Engagement

Rating

Reputation

MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
2.5
Lifetime average
Showing 2 of 2 Reviews
Sort by

Does it work with files attached using email message on case?

We need to use this component for cases. Files which are added on case by email-to-case, are not visible under this component. Files which are directly added on case are visible. All the files are visible under related list 'Files' but this component doesn't fetch all files?

Thomas Geurts
Four Star Ranger
10/16/2025

Did you manage to see all case related files yet?

Does not allow you to use it in Experience cloud without disabling Lightning Locker (CSP)

Looks good in Salesforce but does not allow you to use the component in Experience cloud which is the entire reason we wanted to get this. I would like them to allow this to work in Experience Cloud without having to disable Lightning Locker. I believe this should be a simple fix. To my knowledge, a single line of code in each apex class should do it..