Xenai Digital

Description

Most organisations do not have a shortage of customer data. The problem is that it sits across disconnected systems, teams and customer journeys. Without a trusted and connected view of the customer, sales teams miss opportunities, service teams work with incomplete information and AI produces unreliable results. Xenai helps organisations connect that fragmented data and turn it into trusted context that people, processes and AI can act on. Our work brings together business strategy, customer data, identity, architecture, Salesforce implementation and adoption. We help clients determine what data matters, connect it through Data 360 and activate it across sales, service, marketing and AI. Xenai was named the 2027 Salesforce Partner of the Year, System of Context (Data 360). The award recognises our ability to use connected customer data to deliver measurable business and customer outcomes. We work across retail, hospitality, financial services, nonprofit and public sector organisations, with capabilities spanning Data 360, Agentforce, Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, analytics and managed services.