Aprosoft Consulting and Training Corp. Ltd.

Our organization engaged Aprosoft to design and implement a Salesforce based Proposal Management System to address fragmented, manual proposal workflows and limited visibility across the proposal lifecycle. Aprosoft brought strong Salesforce expertise alongside a human, client focused approach, combining technical competence with attentive listening and genuine partnership throughout the project. It was easy and very peasant to work with all members of the Aprosoft’s team and they were always ready to help and provide professional advice. Their project management skills were also an asset for our small organization. The project leveraged Salesforce Sales Cloud with tailored automation and integrations to support end to end proposal intake, review, approval, and tracking. The team worked closely with internal users in an agile and collaborative manner, adapting the solution as requirements evolved. As a result, we achieved improved governance, clearer accountability, and enhanced real time reporting on proposal performance and pipeline status. The system has increased efficiency, reduced manual handoffs, and strengthened data quality for management decision making. Aprosoft excels when engaged as a true thought partner in a co design and iterative process.

This was an important revenue generating project for the SMB market segment for our organization. This included developing a new quoting system using LWC components and integrations with ERP and provisioning systems for our company. Our partner Aprosoft successfully delivered this project timely and within budget. They also provided after implementation service to ensure high adoption and hyper-support. The project resulted in improved order processing and additional revenue for the organization.

The 'Firewall' project was an extremely complex project to ensure employees have visibility and/or editability access to appropriate Account, Opportunities, Order, etc objects. A special use case was to ensure 2 different user groups have shared access to the accounts but restricted access to Opportunities to avoid 'Channel conflicts' between internal sales organization and external partners. Aprosoft delivered a superb outcome in this critical project for the organization.

Aprosoft Consulting and Training Corp. Ltd. has been working with ISGL for it's website for a number of years, from initial design to now maintenance. We have found their tech team competent, courteous, supportive and very responsive in problem implementation and problem solving tasks. I would highly recommend Aprosoft to any other organization looking for a great vendor to work on their projects.