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Swisscom Digital Technology (OWT)
Elevate your customer experience with Swisscom & Salesforce
- Certified PeoplePeople employed by the consultant who hold Salesforce certifications that align to competencies
- 15
- CertificationsThe number of certifications held by people at this organization that align to competencies
- 43
As experts in CX platforms, we're at the forefront with Salesforce, ensuring the creation of rewarding digital experiences for your B2C & B2B customers. Our commitment goes beyond conventional integration, delivering personalised, data-driven experiences.
Description
As experts in CX platforms, we're at the forefront with Salesforce, ensuring the creation of rewarding digital experiences for your B2C or B2B customers. Our commitment goes beyond conventional integration, delivering personalised, data-driven, AI-powered interactions that follow your customers' journey. We aim to create a dynamic, enriched customer base with a 360° view, positioning ourselves as the architects of a transformative digital journey. Our solutions explore data-driven insights to lead you towards a customer relationship revolution. By integrating market-leading solutions like Salesforce, we empower brands and organizations to create unique, impactful experiences that resonate with your audience and drive success.
Highlights
We enhance your customer engagement strategies by activating all or part of the Salesforce ecosystem.
Our services are designed not only to improve customer retention, but also to drive tangible growth.
We maximise your sales potential with our Salesforce consulting services and CX integration practice.
Provider Details

As a pioneer, Swisscom is driving innovation forward and shaping the digital progress of our country. With simple and secure solutions, Swisscom enables everyone in Switzerland to discover and easily utilise the opportunities of the networked world. As Switzerland’s number one firm for communications, IT and entertainment, we are shaping the future. Swisscom is one of the most innovative and sustainable companies in Switzerland. In total, more than 19,000 employees work for Swisscom. The Swisscom subsidiary Fastweb is also active in Italy. Ready together.
Geographic Focus
France • Italy • Switzerland • Vietnam
Languages
English • French • German • Italian • Portuguese • Spanish