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TwinStack Solutions

Nonprofit Cloud experts connecting donations, finance and donor service

Overview

Nonprofit Cloud implementation and integration partner. We connect donations, finance and programs in one Salesforce org, then add Service Cloud Voice and Agentforce so donors and volunteers get faster answers. Free 30-min health check.

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See How TwinStack Solutions Works

  • Nonprofit Cloud, end to end: fundraising, gift entry, recurring giving, programs and grants, set up the way your team works. Moving off NPSP or a legacy donor database? We plan and run the migration, including cleanup of your historical giving data.

  • Integrations nonprofits need: we connect Salesforce to payment, email, accounting, volunteer and event tools. Donations and receipts sync automatically and reconcile with finance, so your team stops re-keying data and leadership trusts the reports.

  • Faster donor service with Service Cloud Voice and Agentforce: calls open with the donor’s giving history on screen, and AI agents handle receipts, recurring gift changes and volunteer questions 24/7, handing off to your staff when needed.

We help nonprofits get the most from Salesforce Nonprofit Cloud. Many nonprofits we meet have donations in one system, finance in another and program data in spreadsheets. Staff re-key gifts by hand, donor calls are handled with no context, and leadership doesn’t trust the reports. We fix that. What we do: • Nonprofit Cloud implementation: fundraising, gift entry, recurring giving, program and case management, and grantmaking • NPSP and legacy donor database migration, including data cleanup • Integrations with payment, email, accounting, volunteer and event platforms • Service Cloud Voice for donor and member service teams • Agentforce agents that answer routine donor and volunteer requests 24/7 What changes for you: • Every gift flows from your payment platform into Salesforce and on to finance automatically • Donor, volunteer and program data live in one place, with one version of the truth • Your team answers donor calls with full giving history on screen • Routine requests like receipts and recurring gift changes are handled without staff time • Leadership gets fundraising and program reports they can actually trust We have worked with nonprofits across the US, UK and AUS

Categories

Product Competencies
Small Business
Geographic Focus
Shows the regions where the provider operates or has done business
United States
Australia
Bangladesh
United Kingdom
Supported Languages
English

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