AgentExchange

Help & Support

Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More

Have Questions?

Northpass Data Connector

Gainsight Northpass Data Connector

Partner of the Year

Overview

This package contains the Connected App that enables secure and reliable integration between Salesforce and Gainsight Northpass

1 of 1

  • Track learning progress and results within Salesforce CRM: Centralize learner’s progress within your CRM so you can visualize activity in one place and better understand the impact customer education has on your business.

  • Power your Salesforce workflows with Northpass learning data: Whether you are looking to automate task creation, marketing emails, send reminders and nudges, or any other workflow, Northpass will automatically share data with Salesforce on your behalf.

  • Incorporate learning into your content strategy: Learning should be a key component of your content strategy and served through customer support channels (e.g. chatbots, knowledge bases, etc.) or through marketing channels (e.g. email drips, SEO, etc.).

Build your own branded customer academies with Northpass. When Northpass is combined with the Salesforce CRM you can raise brand awareness, increase win rates, accelerate onboarding, boost product adoption and minimize reliance upon support.

Gainsight, Inc's Achievements

ISV

Headless 360

Learn More

Categories

Industries
High Tech
Features
No Limits
This product's apps, tabs, and objects don't count against your Salesforce org limits. Learn More in Help
Lightning Ready
Optimized for Salesforce orgs that use Lightning Ready.
Managed Package
This product is installed in your Salesforce org as a managed package and receives automatic upgrades.
No Limits
Lightning Ready
Managed Package

More from Gainsight, Inc

  • Data Connector EU — Gainsight Customer Success
    by Gainsight, Inc
    No Ratings
    Connect your Salesforce org to Gainsight Customer Success. The Gainsight CS Data Connector EU installs the Connected App required to authorize and configure the Salesforce Connector and enable data synchronization for Gainsight tenants hosted in the EU.

  • Staircase AI by Gainsight
    by Gainsight, Inc
    No Ratings
    Customer sentiment and relationship health often stay hidden in emails, calls, and support tickets, invisible until an account is already at risk. Staircase AI closes that gap by turning every customer interaction into automated, unbiased intelligence.

  • Staircase AI for Agentforce
    by Gainsight, Inc
    No Ratings
    Bring Staircase AI's relationship intelligence and Skilljar's learning data directly into Agentforce, so agents can act on real customer signals.

  • Northpass
    by Gainsight, Inc
    No Ratings
    Build your own branded customer academies with Northpass. When Northpass is combined with the Salesforce CRM you can raise brand awareness, increase win rates, accelerate onboarding, boost product adoption and minimize reliance upon support.

  • Data Connector US — Gainsight Customer Success
    by Gainsight, Inc
    No Ratings
    Connect your Salesforce org to Gainsight Customer Success. The Gainsight CS Data Connector US installs the Connected App required to authorize the Salesforce Connector and synchronize data between Salesforce and Gainsight for US1 and US2 tenants.

  • Gainsight Product Experience
    by Gainsight, Inc
    No Ratings
    Product adoption often surface too late for CSMs to act on. This integration closes that gap by connecting product usage with Salesforce data, for more accurate health scores and messaging personalized by account segment.

  • Gainsight Customer Communities
    by Gainsight, Inc
    No Ratings
    Community engagement often lives outside the CRM, leaving CS and sales blind to how customers engage beyond the product. Gainsight CC closes that gap by syncing community activity directly into Salesforce for one complete customer view.

  • Gainsight Customer Success
    by Gainsight, Inc
    No Ratings
    Access Gainsight Customer Success directly within Salesforce. Give customer-facing teams a shared view of customer health, relationships, activity, and more, so they can understand customer context and take action from the tools they already use.

  • Data Connector — Staircase AI by Gainsight
    by Gainsight, Inc
    No Ratings
    Customer sentiment and relationship health often stay hidden in emails, calls, and support tickets, invisible until an account is already at risk. Staircase AI closes that gap by turning every customer interaction into automated, unbiased intelligence.

  • Skilljar by Gainsight
    by Gainsight, Inc
    No Ratings
    Training data often lives outside the CRM, making it hard to track onboarding progress or flag under-trained accounts before it affects adoption. This integration closes that gap by syncing Skilljar course activity directly into Salesforce.