Explore apps for invoice automationIntegrate CRM with CLM solutions
Help & Support
Elevate Your Agents with AgentExchange Solutions
Easily enhance Agentforce with pre-built AI solutions from AgentExchange. Browse, install, and deploy agents, actions, and apps directly into your environment. Tell Me More
Have Questions?
Knowledge Case Deflection - Contact Form (Einstein Flow Template)
Deflect cases using Einstein Article Recommendations
- Requires
- Sales CloudService CloudPlatform Cloud
Deflect cases using a contact form that incorporates Einstein Article Recommendations
Rating
Reputation
MVP
Recognized by Salesforce for their leadership, expertise, and generosity
Top Reviewer
Contribute reviews that encourage conversation and help others make informed decisions
Ranger
Lifelong learners who have earned the Ranger rank or higher on Trailhead
Showing 2 of 2 Reviews
Unable to install this
EAR_Screen_Flow-1: Article_Rec_Collection (Variable) - "apexClass" is invalid. Provide the API name of an Apex class that includes an Apex data type supported in flows.
Works really well for admins, but can't get it to work for Community Profile
I upgraded the package to all users. If I (System Administrator) run the flow, it works perfectly. If I impersonate a Customer Community Plus user, I receive an error on the Create Article Recommendations action. Is there a way to modify the action to allow Community profiles to run it?