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Tekst
Structure, analyze and automate your customer support with AI
- Industries
- Horizontal Product
- Business Need
- Customer ServiceAgent ProductivityCase Management
- Requires
- None
- Compatible With
- Sales CloudService CloudMarketing Cloud Engagement
Tekst bridges the gap between email and Salesforce. Unlock Process Intelligence, automate inbox-to-case flows, and give your teams clean, complete, and ready-to-work cases with less manual processing.
Highlights
Inbox-to-Salesforce Automation: Turn emails and attachments into fully enriched Salesforce cases.
Process Intelligence: Get visibility into real service workflows across inboxes and teams.
Agentic Automation: Automate repetitive tasks like routing, extraction, and validations.
Enterprise-Trained AI: Models tailored to your processes, terminology, and rules.
Seamless Salesforce integration: Works with Service Cloud, Agentforce, and existing systems.
Multilingual by default: Understands and processes requests across major languages.
Full Compliance: Auto-alerts on abnormalities, criticalities and incidents.
Secure & Compliant: Built for the strict requirements of enterprise and regulated industries.
Provider Details
Pricing Details
You must pay for a product or service that is external to Salesforce for this solution to work.
The customer must purchase a Tekst license at https://www.tekst.com/ or send an email to info@tekst.com.
Contact info@tekst.com for a demo meeting and a more detailed pricing overview.